Museo Nazionale Scienza e Tecnologia

Program Manager

• Serves as the overall program lead and primary interface with the Government for all contractual, administrative, and technical aspects of the task order.
• Provides oversight and coordination of all program activities and deliverables.
• Manages personnel and ensures performance meets contractual standards.
• Acts as the main liaison between the contractor team and government stakeholders.
• Oversees scheduling, cost control, and technical compliance.

Program Manager – Contingent

Customer Support

• Effectively and efficiently fielding support calls for FACET system.
• Escalating challenging calls to next level support engineers and following up to ensure call hand over.
• Going onsite to the actual location of the FACET system to perform regular daily maintenance and support.
• Managing and grooming files and data used by FACET support team members during site visits.
• Assisting with training new FACET support engineers.
• Delivering on call, on-line and in-person FACET training and assistance.
• Weekly pick-up and drop-off deliveries.
• Weekly support visits for each unit that has a FACET system that is in port and/or upon request by FACET users.
• Must be able to travel internationally or domestically to provide FACET support.
• Must be able to provide support person, e-mail and/or phone.

System Administrator – Training and Support Specialist

Backend Engineer

• Design, develop, refactor, test and maintain new features and improve existing code base using Java/J2EE, JavaScript, SQL, HTML, CSS, Ext JS, REACT, JUnit, and Eclipse
• Work with UI technologies
• Implement J2EE concepts (RESTful Web services and MVC pattern) using ONE Platform SDK
• Develop complex SQL queries and stored procedures using Oracle SQL Developer
• Debug JIRA issues, validate requirements in Confluence and perform root cause analysis to provide bug fixes
• Work with integration frameworks including EDI, JSON, XML, REST, SOAP etc
• Merge code between different branches and manage revisions using Perforce(P4V)
• Participate in client meetings, design sessions, deployments, production support activities and on-call activities

Program Manager – Contingent

System Administrator – Training and Support Specialist

Java Software Developer