Director of Partnerships

Murphy-Hoffman Company (MHC Kenworth)

Director of Partnerships recruiting and activating a high-performing channel partner network. Driving enterprise sales growth within the SaaS industry through strategic leadership and relationship building.

Posted 5/2/2026full-timeRemote • 🇺🇸 United StatesLead💰 $175,000 - $325,000 per yearWebsite

About the role

Key responsibilities & impact

Achieve annual targets for recruiting new channel partners, including authorized resellers, referral partners, and system integrators.
Activate, guide, and motivate partners to meet their objectives—including revenue, bookings, and number of contracts.
Draw up an annual Business Plan with each partner and monitor progress through structured quarterly business reviews.
Develop and monitor the indirect sales strategy within assigned territories.
Ensure partner teams are enrolled in and completing required commercial and technical training programs.
Develop commercial skills within partner organizations through ongoing training, coaching, and enablement.
Build and strengthen relationships with senior management and C-Level executives at partner organizations.
Monitor partner satisfaction and coordinate actions with internal MHC teams to resolve issues proactively.
Support partners on commercial deals, particularly on large and complex enterprise accounts.
Manage and motivate partner sales teams, fostering a high-performance culture across the partner ecosystem.
Collaborate with MHC Marketing on co-marketing and communication initiatives targeting partners.
Oversee the correct use of MHC business processes and tools by partners.
Build tracking for partner engagement status, pipeline, issues, escalations, and account reviews.
Act as the internal voice of the partner ecosystem, surfacing feedback to influence program development and product direction.
Identify new partnership opportunities and stay current on industry trends and competitive dynamics.
Prepare and deliver required management reports on partner performance and program health.

Requirements

What you’ll need

Experienced channel or partnership professional with deep expertise in Customer Communications Management and SaaS partner program management.
Strong understanding of indirect sales models, including reseller, referral, and system integrator partner types.
Proven ability to recruit, activate, and grow a partner network that drives measurable revenue results.
Executive presence with the ability to build trusted, long-term relationships at the C-Level within partner organizations.
Excellent communication, negotiation, and program management skills.
Collaborative, cross-functional leader comfortable working with Sales, Marketing, Product, and Customer Success teams.
Experience managing partner program performance metrics and reporting on key KPIs.
Proactive, positive attitude with comfort operating in a fast-paced, growth-oriented SaaS environment.

Benefits

Comp & perks

Workplace Flexibility: Remote (U.S. based)
401(k) Plan: Deferred and Roth options available to help you save for retirement, with a generous employer match of 50% up to maximum of 4.5% of gross pay.
Medical Plans: Comprehensive co-pay or HSA coverage options to keep you and your family healthy.
Dental and Vision Plans: Access to a large network of providers for dental and vision health.
Daycare and Medical FSA/HSA: Save on eligible daycare and healthcare expenses with our flexible spending and health savings account plans.
Group Term Life Insurance: Coverage of $50,000 to provide peace of mind.
Generous Paid Time Off (PTO) Policies: Ample time to relax and recharge.
Employee Assistance Program (EAP): Support for personal and professional challenges.
Voluntary Benefits Available: Additional Life Insurance Critical Illness Insurance Accident, Cancer & Hospital Indemnity Insurance Legal/ID Shield Pet Insurance Parental Leave: Four weeks of paid paternity leave after 1 year, eligible for pro-rata leave after six months of employment. Total of twelve weeks of paid leave for the birth parent, eligibility rules apply.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer Communications ManagementSaaS partner program managementindirect sales modelspartner program performance metricsKPI reporting

Soft Skills

communicationnegotiationprogram managementcollaborationleadershiprelationship buildingproactive attitude