Murex

Client Services Representative

• Provide support services to the clients: follow-up and solving of open cases
• Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed
• Manage defect correction and product enhancement
• Conduct trainings, internal to Murex or to clients
• Contribute to client assistance on-site
• Start acting as Support Coordinator with guidance
• Provide internal assistance to more senior profiles for demo / pre-sales preparation
• Work on an internal product evolution stream

Client Services – Trading Consultant