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MURAL

Senior Manager, GTM Systems

MURAL

. Own Revenue Systems End to End .

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $140,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies
CloudERP

About the role

Key responsibilities & impact
  • Own Revenue Systems End to End
  • Serve as the owner of Salesforce and connected GTM systems, including Sales Cloud, Marketing Cloud, CPQ, Spiff, and other 3rd party integrations (Clay, Outreach, Gong, Pocus, Gainsight)
  • Lead the end-to-end revenue data model across lead, opportunity, quote, subscription, renewal and expansion workflows
  • Co-define and manage the roadmap for revenue systems, balancing new capabilities, usability and technical debt
  • Own the revenue data model across Salesforce and connected systems to ensure a single source of truth for ARR, pipeline and funnel metrics
  • Design configuration, custom objects and process automation to reduce manual work and improve data quality
  • Lead system integrations between Salesforce, billing platforms and financial systems for seamless data flow and accurate reconciliation
  • Ensure systems are reliable, scalable and trusted as the operational system of record
  • Enable Cross-Functional Execution
  • Work closely with Sales, Marketing, Customer Success, Product, Finance and Leadership to translate business needs into effective system design
  • Ensure systems support how teams actually work, not just how metrics are reported
  • Partner closely with the Senior Director of Revenue Strategy to ensure systems and data fully support decision-making needs
  • Metrics Consistency and Reporting
  • Ensure company-wide definitions for ARR, pipeline, funnel, renewals, expansion and churn are understood & integrated into revenue systems, finding opportunities for improvement and clarity
  • Design information architecture that provides leadership with clear visibility into performance, risk and opportunity
  • Partner with Deal Desk & Finance on reconciliation to billing and financial systems while maintaining operational integrity
  • Data Quality & Governance
  • Establish guardrails, controls and validation to maintain data integrity without slowing teams down
  • Identify and resolve root-cause issues when data or processes break
  • Maintain documentation of system architecture, workflows and metric definitions
  • Lead & Develop the Team
  • Lead and develop a team covering Systems Architecture, Marketing Ops & Data Engineering
  • Set clear ownership boundaries and expectations across analytics, systems and operations
  • Ensure the team delivers both day-to-day reliability and long-term stability

Requirements

What you’ll need
  • 6+ years in GTM Systems, Revenue Operations or Sales Operations roles in B2B SaaS
  • Deep hands-on experience owning Salesforce as a cross-functional platform (Sales Cloud, Marketing Cloud, CPQ, Spiff)
  • Clear understanding of the modern GTM stack (Clay, Outreach, Gong, Pocus, Gainsight)
  • Proven ability to work effectively with Sales, Marketing, Customer Success, Finance, Product and Executives
  • Strong understanding of quote-to-cash workflows and recurring revenue models
  • Comfort operating in fast-moving, high-expectation environments where tradeoffs are constant
  • Experience in a venture or private equity backed SaaS company
  • People leadership experience a plus
  • Salesforce Administrator or Developer certification a plus
  • Experience integrating Salesforce with ERP or billing systems (e.g. NetSuite) a plus

Benefits

Comp & perks
  • Competitive salary
  • Bonus
  • Benefits

ATS Keywords

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Hard Skills & Tools
SalesforceSales CloudMarketing CloudCPQSpiffdata modelprocess automationsystem integrationsquote-to-cash workflowsdata quality
Soft Skills
cross-functional collaborationleadershipproblem-solvingcommunicationteam developmentorganizational skillsadaptabilitystrategic thinkingstakeholder managementdecision-making
Certifications
Salesforce AdministratorSalesforce Developer