MURAL

Senior Internal & Executive Communications Manager

MURAL

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 - $150,000 per year

Job Level

Senior

About the role

  • Own and evolve Mural’s internal communications strategy, developing scalable programs that keep employees aligned with company priorities, business performance, cultural values, and the employee value proposition (EVP).
  • Create integrated internal communication plans that support organizational change, growth initiatives, and leadership priorities.
  • Serve as a strategic communications advisor to Mural’s executive team, crafting clear, authentic messaging including Slack communications, all-hands content, executive presentations, blogs, bylined articles (PR), and leadership updates.
  • Partner closely with executives to ensure consistent tone, clarity, and alignment across leadership communications.
  • Design creative, engaging communication concepts and campaigns that strengthen employee connection, participation, and understanding of strategy across teams and regions.
  • Champion two-way communication by incorporating feedback mechanisms, listening strategies, and employee voice into internal programs.
  • Oversee the creation of high-impact content, including company announcements, external thought leadership articles, PR bylines, executive narratives, FAQs, and strategic updates.
  • Translate complex business, product, and industry topics into accessible, engaging communications for internal audiences.
  • Lead thoughtful, proactive communications planning for key moments such as organizational updates, product launches, and company milestones.
  • Partner with HR, People, Product, and Marketing teams to ensure employees are informed, prepared, and aligned.
  • Evaluate and implement AI-enabled tools to enhance internal communications workflows, content development, personalization, and efficiency.
  • Establish metrics to measure internal communications effectiveness, engagement, and sentiment.
  • Use data and insights to continuously improve messaging, channels, and approaches.
  • Manage complex, cross-functional communications initiatives from planning through execution using project management tools.
  • Collaborate closely with People Operations, Marketing, Product, and Leadership teams to ensure alignment and impact.

Requirements

  • 5+ years of progressive experience in internal communications, executive communications, and/or corporate communications, ideally within fast-paced B2B SaaS or startup environments
  • Extensive experience supporting executive leadership, particularly with message development and employee-facing communications
  • Demonstrated creativity and originality in developing communication concepts and campaigns that drive employee engagement across channels
  • Strong portfolio of internal and executive communications materials
  • Experience supporting fast-paced, growth-stage companies, including navigating change and ambiguity
  • Proven ability to leverage AI tools for content creation and workflow optimization
  • Expertise in project management tools (Asana, Wrike, Monday.com, etc.)
  • Strong analytical mindset, with experience measuring internal communications effectiveness
  • Exceptional written and verbal communication skills, with confidence partnering with senior leaders and executives.
Benefits
  • Equal Opportunity Accommodation
  • Bonus
  • Health Insurance
  • Employee Value Proposition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
internal communicationsexecutive communicationscorporate communicationscontent creationcommunication planningmessage developmentemployee engagementdata analysisproject management
Soft Skills
creativityoriginalityanalytical mindsetwritten communicationverbal communicationcollaborationstrategic thinkingadaptabilityleadership