• Travel to customer sites to perform service and customer support
• Diagnose and correct malfunctions on all equipment
• Provide customer training on standard Munters equipment
• Provide technical feedback on equipment by submitting detailed field service reports
• Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills
• Promote sales and service on company equipment

Requirements

3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school
Ability to travel extensively 80% and ability to travel via plane
Able to obtain a CFC Certification within 90days of hire
Experience with HVAC/Refrigeration systems and components PLC (Programmable Logical Controls) highly preferred
Strong Written and verbal communication skills needed
Basic knowledge of electrical schematics

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Hard Skills

HVAC
Refrigeration systems
PLC
Electrical schematics
Field service reporting

Soft Skills

Customer support
Communication
Training
Problem-solving
Sales promotion

Certifications & Qualifications

CFC Certification

Field Service Technician

Customer Service Engineer – Union

Boiler Service Engineer

Field Service Engineer, Exciter/LCI

LCI Field Service Engineer

Boiler Service Engineer