Municipal Credit Union

Software Engineer

• Proficient with .NET based architecture including XML, SOAP and Web Services, and business productivity applications using Microsoft Office and related technologies.
• Build, consume, document, and integrate APIs in a development, test and production environment supporting the Credit Union’s Software Platform (on premise and cloud).
• Author complex SQL reporting and SSIS packages.
• Develop RESTful API’s.and programs in Symitar core banking system, using Poweron technology.
• Develop core system integration using Symitar using SymXchange API’s.
• Optimize internal applications and data for maximum speed, security, and scalability.
• Function as an expert and perform optimally within an agile development framework, properly creating user stories and estimating effort and duration.
• Review designs created by designers; ask necessary clarifying questions before starting work.
• Lead and manage end-to end life cycle to produce software and applications through project conception to completion.
• Collaborate with appropriate stakeholders (e.g., IT staff, Business Users, Business Analysts) to gather requirements, develop specifications, author, debug, test, and document program code.
• Possess thorough production experience and business intelligence with .NET development, including strong technology focus on portals and enterprise application integration.
• Develop functional databases, applications, and servers to support websites on the back end.
• Analyze, report, and develop new software workflows to streamline processes.
• Develop widgets, and Micro services for online banking SDK development.
• Develop and customize experience with Microsoft SharePoint.
• Work with ASP.NET, CSS, XML, jQuery, JSON and Node.js, XML/XSLT, ASP, JavaScript frameworks, Office Collaborative products, IIS, Crystal Reports, SQL Reports, MS SQL Server, Visual Studio, and VB.NET, C#.
• Ensure standardized methods and procedures are used for efficient and prompt handling of all development requests.
• Develop applications using latest AI technologies.
• Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance.
• Perform other related duties as requested and special projects as assigned.

Programmer Analyst

Operations

• Manage the execution of MCU’s digital engagement strategy, ensuring alignment with organizational goals and member needs.
• Oversee daily operations of digital banking and deposit operations platforms and troubleshoot issues in partnership with IT and vendors.
• Monitor and report on key performance metrics, identifying opportunities for optimization.
• Partner with vendors to create roadmaps and prioritize enhancements.
• Oversee vendor management, including monitoring service levels, escalating issues, tracking resolution, and ensuring annual vendor management requirements are executed.
• Ensure Multi-State Unclaimed Property process is timely filed meeting all regulatory requirements including monitoring of dormant account activity.
• Prepare annual financial budgets with ongoing monthly monitoring.
• Responsible for meeting organizational goals while assessing and implementing operational efficiencies through improved processes.
• Understands market and member insights deeply and ensures fit between strategy and execution.
• Conduct market scans and competitor reviews to inform product enhancements.
• Support development of business requirements, user stories, wireframes, and testing for digital enhancements.
• Ensure compliance with applicable digital banking and BSA regulations and policies.
• Contribute to a culture of continuous improvement, innovation, and member focus.
• Supervise assigned staff and provide coaching, feedback, and development.
• Work with business partners to enhance value proposition, improve member experience and strengthen regulatory and compliance alignment.
• Diagnose operational opportunities to improve the member experience and manage risk.
• Responsible for timely and accurate completion of reporting as needed including trends and analysis ensuring that leaders are kept well-informed and have the necessary information for decision making.
• Oversee employee performance reviews and improvement plans, coaching and counseling as needed including annual reviews.
• Perform other related duties as requested and special projects as assigned.

Programmer Analyst

Vice President, Operations