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Mundiale

Planning Analyst, Junior

Mundiale

Junior Planning Analyst at Mundiale simplifying brand-consumer interactions through technology. Supporting operational decision-making and analyzing performance indicators.

Posted 6/3/2026full-timeBelo Horizonte • 🇧🇷 BrazilJuniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Service Level (SLA) Calculation: Monitor, calculate and analyze service level indicators to ensure operational targets are met.
  • Workforce Sizing (Capacity Planning): Conduct studies and calculations to determine staffing (headcount) requirements based on demand and contact volume curves.
  • Variable Compensation (RV) Calculation: Assess operational results and accurately calculate variable compensation campaign payouts.
  • Create and update daily performance reports and area KPIs.
  • Support leadership in identifying operational deviations and proposing improvements.

Requirements

What you’ll need
  • Advanced Excel: Proficiency with complex formulas, pivot tables, handling large datasets and creating dashboards.
  • Sharp logical reasoning and strong analytical skills.
  • Good communication and a proactive attitude.
  • Knowledge of SQL (for extracting, querying and manipulating data in databases).
  • Previous experience in Planning, MIS, WFM or Operational Control.

Benefits

Comp & perks
  • Competitive salary package aligned with market standards 💰
  • Flexible benefit package (choose how to use it according to your needs: culture, transport app, subscriptions, gym, meals, etc.) 🎉🚗💼🏋️🍔
  • Unimed Unipart health plan 🏥
  • Career development path 🚀
  • Hybrid work – Belo Horizonte 🏡
  • Day off 🌞
  • Short Fridays 😎
  • Collaborative and dynamic work environment 🤝💼

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Advanced ExcelSQLData analysisPerformance reportingCapacity planningService level calculationVariable compensation calculationKPI developmentData manipulationComplex formulas
Soft Skills
Analytical skillsLogical reasoningCommunicationProactive attitude