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Senior Engineering Manager
MultiverseSenior Engineering Manager at Multiverse overseeing delivery and technical direction for AI-driven learning paths. Leading teams to improve tech skills and productivity in a transforming workforce.
Tech Stack
Tools & technologiesGraphQLJavaScriptNext.jsNode.jsPostgresPythonRabbitMQReactTypeScript
About the role
Key responsibilities & impact- You will own delivery, technical direction, and team health in the D&P service estate — the full learner and customer journey from diagnosis through prescription to onboarding and growth tracking.
- AI-heavy services (retrieval-augmented generation (RAG), LLM-scored assessment) that turn raw signal into a picture of where a learner or employer actually is.
- build the product which helps learners and customers understand the best learning course for their skills and career development, that leverages a customer's levy funds.
- turning a diagnosis into the right prescribed path and getting learners into it, where those decisions become visible to customers and learners.
- continuing to carve D&P logic out of the shared legacy monolith into dedicated services, while backing the newer AI-native product from beta toward scale.
- Hire well, give every report a real growth plan, and move the team into a high-performing, AI-native operating rhythm.
- Whiteboard distributed designs, review and negotiate the RabbitMQ event schemas and API contracts that ripple across services, and write production code yourself when it's the fastest way to de-risk or unblock.
- Use cycle time, change failure rate, and MTTR to balance shipping speed, debt, and change-safety on logic with genuine financial and regulatory blast radius.
- Prove better discovery-to-build-to-review loops on your own team and share what works across engineering.
- Work directly with Product and Design — and closely with go-to-market — to turn learner and customer behaviour into technical direction on the surfaces where eligibility and recommendation decisions become visible to real customers.
Requirements
What you’ll need- Engineering management of full-stack teams shipping production software, with real technical depth to review architecture and challenge design.
- A team you led has shipped AI features to real users and operated them — not a side experiment.
- Strong Python/TypeScript (if you don’t have Typescript, you will need to learn): React/Next.js (App Router, RSC, server actions), tRPC/GraphQL, Node/Express.
- PostgreSQL at scale via an ORM, with migration discipline on large, live schemas.
- Event-driven systems on a message bus (we use RabbitMQ) — versioned events, idempotency, backward-compatible migration.
- A high engineering maturity bar as second nature: typing, testing, feature flags, ADRs, CI/CD, observability.
- AI-native delivery in practice — you build daily with Claude Code, Cursor, or the current best tool, and understand context management, model selection, tool design, and the token economics that separate a prototype from an affordable production system.
Benefits
Comp & perks- 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
- Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
- Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
- Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
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Hard Skills & Tools
PythonTypeScriptReactNext.jsTRPCGraphQLNodeExpressPostgreSQLEvent-Driven Systems
Soft Skills
Team LeadershipGrowth PlanningCollaborationCommunicationProblem-Solving