Seasonal Customer Service Representative, English & Spanish Speaking

MULTI SEAL Tire Sealants

Seasonal Customer Service Representative handling customer inquiries in English and Spanish. Working for Tires Easy, providing solutions and guidance on products and orders.

Posted 7/15/2026contractRemote • 🇦🇷 ArgentinaJuniorMid-Level💰 $1,100 - $1,300 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on inbound call management, effective communication in English and Spanish, and the ability to adapt to new tools and processes in a remote environment. Proven track record of meeting key performance indicators while maintaining a positive and collaborative team dynamic.

Highest-signal resume keywords

Customer Service ExperienceBilingual Proficiency (English & Spanish)High-Volume Call ManagementGoogle Workspace FamiliarityKPI Accountability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order Lifecycle ManagementTicketing System ResolutionProduct KnowledgeWebsite Navigation AssistanceReturn Processing

Soft Skills

Positive AttitudeProactive Problem SolvingTeam CollaborationAdaptabilityCreative Learning

Tools & Technologies

Google WorkspaceMicrosoft OfficeHigh-Speed InternetLaptopHeadset

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Customer ExperienceCall Center EnvironmentAutomotive IndustryContinuous ImprovementRemote Work

About the role

Key responsibilities & impact

Serve as the primary voice of the company, managing a high volume of inbound calls.
Provide friendly, professional, and solution-oriented guidance on products, pricing, and website navigation.
Manage the full order lifecycle, including creating orders, tracking shipments, and processing returns or warranties.
Drive timely resolution for all assigned cases within our ticketing system.
Hold yourself accountable to meeting and exceeding key performance indicators (KPIs) while providing an excellent customer experience.
Maintain a high level of reliability and dependability in a fully remote environment.
Adapt quickly to new processes, tools, and shifting priorities as our small team scales.
Actively participate in continuous improvement by suggesting updates to FAQs and workflows to reduce customer effort.
Demonstrate a "creative learner" mindset by staying current on rapid product updates and company guidelines.
Take on new tasks and responsibilities as the company scales and customer needs evolve.

Requirements

What you’ll need

Must be based in Argentina.
Minimum of 2 years of experience in a high-volume, fast-paced customer service or call center environment handling inbound calls.
English & Spanish proficiency - strong spoken and written communication skills are required.
High School Diploma or equivalent.
High speed Wi-Fi connection of at least 100 MBPS, hard wired in with ethernet cord & backup internet source.
Must provide own equipment: functional laptop and high-quality headset required; external monitor, keyboard, and mouse are highly recommended for optimal workflow and ergonomics.
Familiarity with Google Workspace (Docs, Sheets, Gmail) and/or Microsoft Office.
Experience in the tire or automotive industry is a plus (but not required - training provided).
Positive, proactive, and collaborative team player who values kindness and inclusivity.
Available during business hours, will be scheduled for 5 days per week from Monday-Friday between the hours of 5am-5pm Pacific Standard Time.

Benefits

Comp & perks

Flexible Work Environment: Fully remote with a set schedule aligned to U.S. business hours.