Junior Legal Counsel
Playson
High-Risk KYC Verifications Officer, Mandarin Speaking
Mukuru
full-time
Posted on:
Origin: • 🇿🇦 South Africa
Visit company websiteJob Level
JuniorMid-Level
About the role
- Verify and validate documentation and information supplied by customers when signing up for new accounts
- Report any suspicious activities on customer accounts
- Make outbound calls to customers to carry out security checks in assigned corridors
- Aid the verification team as and when required
- Uphold and maintain daily and monthly targets
- Provide good customer service and uphold the company brand
- Manage own professional and self-development
- Liaise internally with Agents and the Contact Centre and externally with customers
- Report to the KYC Verifications Team Lead and predominantly support the Chinese corridor and clients
Requirements
- Grade 12 or equivalent (Essential)
- 2 years KYC Experience (Essential)
- Understanding and speaking of Mandarin / other relevant Asian language (Essential)
- Knowledge of money transfer procedures
- Knowledge of KYC regulations
- Knowledge of AML and Fraud
- Knowledge of KYC rules and processes
- Computer skills
- Typing skills
- Telephone skills
- Verbal and written communication skills
- Organisational & administrative skills
- Attention to detail
- Interpersonal skills
- Problem solving skills
