MUFG

Director – Commercial Card Product Manager

MUFG

full-time

Posted on:

Location Type: Hybrid

Location: New York CityFloridaNew YorkUnited States

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Salary

💰 $184,000 - $215,000 per year

Job Level

About the role

  • Play an integral role in shaping the strategic direction and execution of payment systems within our organization.
  • Define and drive strategy and product development with measurable P&L impact.
  • Implement and manage payment solutions that enhance customer experience and align with MUFG’s financial goals.
  • Analyze payment trends, optimize platforms, and ensure compliance with regulatory frameworks.
  • Work with Sr. Product Managers and Head of Commercial Card Product to develop and support the product roadmap.
  • Recommend solutions for improving payment reliability, speed, and security.
  • Oversee implementation and optimization of payment platforms, gateways, and methods.
  • Collaborate with cross-functional teams to integrate payment strategies into broader business plans.
  • Monitor payment-related financial metrics, including transaction volumes, costs, and revenue generation.
  • Identify risks associated with payment systems and develop mitigation strategies.
  • Ensure compliance requirements are met.
  • Work closely with product teams to ensure payment features align with user needs.
  • Partner with marketing to promote new payment options and educate customers.
  • Collaborate with IT teams for technical support and updates on payment platforms.
  • Oversee contract negotiations.
  • Build out project plans, including business requirements, project planning, and managing expected ROIs.
  • Oversee vendor invoicing and validation of contracts.
  • Work with front-line and customer advocacy staff to ensure feedback about the product experience is obtained, analyzed, and utilized to drive product changes and enhancements.
  • Assist with routine vendor management and risk management tasks.
  • Help coordinate internal communications, marketing activities and schedules.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field preferred.
  • Minimum of 6 years of experience in payments, financial services, or strategic roles.
  • Prior Commercial Card experience is highly preferred.
  • Prior exposure to eCommerce and fintech environments is highly desirable.
  • Strong analytical skills to interpret data and trends.
  • Excellent project management and organizational abilities.
  • Effective communication and presentation skills to convey complex ideas.
  • Proficiency in payment technologies and platforms.
  • Thorough understanding of global payment regulations and compliance standards.
Benefits
  • Comprehensive health and wellness benefits
  • Retirement plans
  • Educational assistance and training programs
  • Income replacement for qualified employees with disabilities
  • Paid maternity and parental bonding leave
  • Paid vacation, sick days, and holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payment systemsproduct developmentP&L impactpayment solutionspayment reliabilitypayment speedpayment securityfinancial metricsrisk managementproject management
Soft Skills
analytical skillsorganizational abilitiescommunication skillspresentation skillscollaborationstrategic thinkingcustomer advocacyvendor managementinternal communicationsmarketing activities