Mudflap

Senior Revenue Operations Manager

Mudflap

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $130,000 - $170,000 per year

Job Level

Senior

Tech Stack

PythonSQLTableau

About the role

  • Ensure revenue operations run smoothly, deliver world-class customer experiences, and shape strategies for future products
  • Analyze, plan, and implement improvements on pre-sales process, rep execution, data cleanliness, target attainment, and systems to boost productivity
  • Develop revenue strategies with internal teams to strengthen network and improve experience for prospects, applicants, and customers
  • Identify, own and publish operational OKRs and KPIs to improve funnel conversion and drive engagement and usage
  • Leverage data and analysis to develop growth strategies and execution plans to optimize functions and address business problems
  • Develop and lead GTM programs for new product lines or initiatives, manage external vendor relationships, evaluate business applications, and develop onboarding/support processes
  • Lead cross-functional teams to scale operations, optimize organizational structures, and improve workflows and processes
  • Assess current tools and systems, determine need for new tools, and lead implementations
  • Present recommendations and results to management and key decision-makers
  • Combine program management with hands-on execution to position the business and teammates for success

Requirements

  • 4+ years of experience in sales revenue and tech operations, project manager, and/or business analytics roles
  • CRM Expertise: proficient in designing and implementing processes and workflows in CRM applications, and guiding tech teams and vendors on integrations
  • Analytical skills: experience with data analysis, data manipulation, and data visualization tools; highly proficient in Excel/Sheets and SQL; experience with Tableau, Python or similar is a plus
  • Process Champion: experience implementing end-to-end workflows and processes from scratch for new products and existing operations
  • Operations-minded: experience prioritizing streamlining and improving processes
  • Collaboration: strong cross-functional leadership and ability to manage multiple internal and external teams
  • Communication skills: able to communicate complex insights verbally and in writing