Director, Revenue Systems – Operations
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Senior Revenue Operations Manager
Mudflap
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $170,000 per year
Job Level
Senior
Tech Stack
PythonSQLTableau
About the role
- Ensure revenue operations run smoothly, deliver world-class customer experiences, and shape strategies for future products
- Analyze, plan, and implement improvements on pre-sales process, rep execution, data cleanliness, target attainment, and systems to boost productivity
- Develop revenue strategies with internal teams to strengthen network and improve experience for prospects, applicants, and customers
- Identify, own and publish operational OKRs and KPIs to improve funnel conversion and drive engagement and usage
- Leverage data and analysis to develop growth strategies and execution plans to optimize functions and address business problems
- Develop and lead GTM programs for new product lines or initiatives, manage external vendor relationships, evaluate business applications, and develop onboarding/support processes
- Lead cross-functional teams to scale operations, optimize organizational structures, and improve workflows and processes
- Assess current tools and systems, determine need for new tools, and lead implementations
- Present recommendations and results to management and key decision-makers
- Combine program management with hands-on execution to position the business and teammates for success
Requirements
- 4+ years of experience in sales revenue and tech operations, project manager, and/or business analytics roles
- CRM Expertise: proficient in designing and implementing processes and workflows in CRM applications, and guiding tech teams and vendors on integrations
- Analytical skills: experience with data analysis, data manipulation, and data visualization tools; highly proficient in Excel/Sheets and SQL; experience with Tableau, Python or similar is a plus
- Process Champion: experience implementing end-to-end workflows and processes from scratch for new products and existing operations
- Operations-minded: experience prioritizing streamlining and improving processes
- Collaboration: strong cross-functional leadership and ability to manage multiple internal and external teams
- Communication skills: able to communicate complex insights verbally and in writing
