Account Manager

Muck Rack

Account Manager at Muck Rack focusing on revenue growth within existing customer base. Building partnerships with Customer Success and selling across the product suite.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 per yearWebsite

About the role

Key responsibilities & impact

Build and close a pipeline of expansion opportunities across existing SMB & MM customers
Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities
Prospect into the existing customer base through outbound outreach and internal referrals
Sell across Muck Rack’s product suite (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.)
Accurately forecast monthly and quarterly expansion bookings
Own account and territory planning in partnership with your CSM pod
Drive pipeline creation, conversion, and deal progression across expansion opportunities
Collaborate cross-functionally to ensure alignment across sales and customer success

Requirements

What you’ll need

3-5 years experience in sales or account management roles working specifically with SMB and Mid Market companies
Proven experience owning a revenue target and closing deals
Experience managing pipeline and forecasting revenue
Strong prospecting and outbound sales skills
Experience selling into existing customer accounts preferred
Experience selling PR, media intelligence, or related solutions required for Enterprise roles
Background in SaaS, MarTech, or related industries
Strong communication and relationship-building skills
Ability to operate in a fast-paced, distributed environment
Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership
Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery

Benefits

Comp & perks

Health insurance
401(k) with employer contributions
Equity opportunities
Home office stipend
Phone and internet reimbursement
Coworking membership
Virtual and in-person team bonding
Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
100% premium coverage for individuals on high-deductible plans
24/7 Virtual Care and Employee Assistance Program
Employer-funded HSA contributions and other pre-tax benefits
Quarterly wellness stipend and free Headspace subscription
4+ weeks of PTO, plus paid sick and mental health days
13 paid holidays with the option to swap for personal days
Up to 16 weeks of fully paid parental leave
Transparent pathways for internal mobility and promotion
Bi-annual performance reviews, team workshops, and leadership training
Unlimited access to Coursera and O’Reilly
2 additional PTO days annually for learning and development
Commitment to equity and valuing diverse perspectives
Agile, founder-led company focused on collaboration and innovation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesaccount managementpipeline managementrevenue forecastingprospectingoutbound salesclosing dealsselling PR solutionsselling media intelligenceSaaS

Soft Skills

communicationrelationship-buildingcollaborationalignmentresiliencetransparencyownershipcustomer devotionadaptabilityproactivity