Closer, Inbound Call Agent

MTR Legal Rechtsanwälte

Closer responsible for inbound calls to acquire legal clients. Engaging potential clients and ensuring service excellence in a dynamic environment.

Posted 6/29/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and service orientation while effectively managing client interactions and transitions. Proficient in utilizing CRM systems and Microsoft Office to enhance consultation processes and optimize client conversions.

Highest-signal resume keywords

Customer Service ExperienceExcellent Verbal CommunicationExcellent Written CommunicationProficient IT SkillsTeam Player

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Service OrientationFriendly DemeanorTrust BuildingPersuasion

Tools & Technologies

CRM SystemMicrosoft Office

Industry Keywords

Client InteractionConsultation ProcessClosing StrategiesConversion Maximization

About the role

Key responsibilities & impact

Conduct qualified closing calls with potential clients by phone
Ensure a smooth transition from prospects to paying clients
Address client needs strategically to maximize conversions
Accurately document and follow up on consultation processes in the CRM system
Advise on and present the firm's premium services
Build trust and persuasion in direct client interactions
Support the team in optimizing consultation and closing strategies

Requirements

What you’ll need

Completed secondary education or equivalent qualification
Experience in customer service or a similar role is an advantage
Excellent verbal and written communication skills
Strong service orientation and a friendly demeanor
Proficient IT skills, especially Microsoft Office
Ability to work efficiently and accurately in a fast-paced environment
Team player with flexibility

Benefits

Comp & perks

Health care
Flexible working hours
Professional development opportunities