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Representative – Channel, Commercial Operations
MTN UgandaSales Representative driving sales and marketing strategies for MTN in Cape Town's telecommunications industry. Focused on customer-centric service and meeting retention and acquisition targets.
About the role
Key responsibilities & impact- Drive sales and marketing strategies in a competitive telecommunications industry.
- Work closely with Regional Leadership and Opco's to provide exceptional customer-centric service.
- Meet retention and acquisition targets through building relationships.
- Focus on continuous improvement in customer service.
Requirements
What you’ll need- Diploma in Commerce (Marketing/Communication or related field) is required.
- Minimum of 2 years' experience in a similar role, with a proven track record of working with others.
- Experience in a small to medium-sized organization is preferred.
- Strong problem-solving skills, with the ability to learn from past experiences and draw on tactical plans.
- Excellent communication and relationship-building abilities, with a focus on championing the MTN brand.
- Results-driven and operationally astute, with the ability to organize work and deliver on daily priorities.
- Knowledge of procedures, processes, products, and services, as well as systems training and project management.
- Effective sales training and a proactive approach to prevent problems.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- Cultural sensitivity and an understanding of local areas are essential.
Benefits
Comp & perks- As part of MTN’s recruitment process, your personal information may be processed using secure Artificial Intelligence (AI) technology to assist with the shortlisting of candidates.
- Your personal information will be handled securely and used solely for evaluating suitability for the role.
- We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
- Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategiesmarketing strategiescustomer serviceproject managementsystems training
Soft Skills
problem-solvingcommunicationrelationship-buildingresults-drivenoperationally astuteorganizational skillscultural sensitivityteamworkindependencecustomer satisfaction
Certifications
Diploma in Commerce