MTN Uganda

Representative – Channel, Commercial Operations

MTN Uganda

full-time

Posted on:

Location Type: Hybrid

Location: Cape Town • South Africa

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About the role

  • Drive sales and marketing strategies in a competitive telecommunications industry.
  • Work closely with Regional Leadership and Opco's to provide exceptional customer-centric service.
  • Meet retention and acquisition targets through building relationships.
  • Focus on continuous improvement in customer service.

Requirements

  • Diploma in Commerce (Marketing/Communication or related field) is required.
  • Minimum of 2 years' experience in a similar role, with a proven track record of working with others.
  • Experience in a small to medium-sized organization is preferred.
  • Strong problem-solving skills, with the ability to learn from past experiences and draw on tactical plans.
  • Excellent communication and relationship-building abilities, with a focus on championing the MTN brand.
  • Results-driven and operationally astute, with the ability to organize work and deliver on daily priorities.
  • Knowledge of procedures, processes, products, and services, as well as systems training and project management.
  • Effective sales training and a proactive approach to prevent problems.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Cultural sensitivity and an understanding of local areas are essential.
Benefits
  • As part of MTN’s recruitment process, your personal information may be processed using secure Artificial Intelligence (AI) technology to assist with the shortlisting of candidates.
  • Your personal information will be handled securely and used solely for evaluating suitability for the role.
  • We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
  • Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales strategiesmarketing strategiescustomer serviceproject managementsystems training
Soft Skills
problem-solvingcommunicationrelationship-buildingresults-drivenoperationally astuteorganizational skillscultural sensitivityteamworkindependencecustomer satisfaction
Certifications
Diploma in Commerce