MTN Uganda

Manager – Learning and Development, Human Resources

MTN Uganda

full-time

Posted on:

Location Type: Hybrid

Location: Johannesburg • South Africa

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Design and implement blended learning solutions aligned to evolving Fintech capability requirements
  • Application of instructional design methodologies and learning science principles to create UX-informed, effective learning journeys
  • Translation of complex technical, regulatory, and business concepts into engaging, learner-centred experiences
  • Design of role-based learning journeys to support role readiness, progression, and successor development
  • Delivery of Fintech-aligned learning journeys and curricula, including high-quality digital and blended programmes that enable continuous capability building
  • Management and continuous improvement of the Fintech learning experience across LMS and digital learning platforms
  • Partnership with UX/UI, Product, and Technology teams to enhance learner experience, usability, and adoption
  • Curation and ongoing management of digital learning content from internal and external content providers
  • Application of Learning analytics and exploration of AI-enabled learning technologies to drive personalisation and measurable learning impact
  • Support for rollout and adoption of new learning technologies, platforms, and tools
  • Delivery of Talent Development dashboards and learning analytics reports, with a focus on learner engagement, capability enhancement and assessed development gap-closure rates
  • End-to-end design, delivery, and management of leadership development programmes across all leadership levels for Group Fintech & OPCO
  • Support execution and operationalisation of Group-wide and Fintech-specific leadership frameworks
  • Ownership of programme design and delivery, including coordination, logistics, and effectiveness measurement
  • Integration of behaviour change mechanisms and on-the-job application strategies within successor leadership interventions
  • Contextualisation of leadership learning content to Fintech environments, business strategy requirements and agile operating realities
  • Delivery of leadership and HiPO programme reports, with a focus on high participant engagement and talent readiness scores

Requirements

  • Bachelor’s degree in human resources, Education, Psychology, Business, or related field
  • Postgraduate qualification in L&D, Instructional Design, UX, or Digital Learning (preferred)
  • Certifications in Instructional Design, Learning Experience Design (LxD), Agile/Scrum, or Product (advantageous)
  • 5–7 years’ experience in Learning & Development or Talent Development roles
  • Demonstrated, hands-on experience in instructional design and digital learning design
  • Exposure to LMS administration and learning technology ecosystems
  • Experience managing leadership development journeys and talent programmes
  • Exposure to Fintech, Financial Services, Technology, or Product-led environments (preferred)
  • Experience working in Pan Africa multi-cultural experience
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designlearning analyticsdigital learning designUX designleadership developmentcurriculum designblended learningrole-based learningbehaviour change mechanismsagile methodologies
Soft Skills
learner engagementcommunicationcollaborationorganizational skillsadaptabilitycreativityproblem-solvingstakeholder managementeffectiveness measurementcultural awareness
Certifications
Instructional Design certificationLearning Experience Design (LxD) certificationAgile certificationScrum certificationProduct certification