MTN Uganda

Learner – Trainee Risk and Compliance

MTN Uganda

contract

Posted on:

Location Type: Hybrid

Location: 🇬🇭 Ghana

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Job Level

Entry Level

About the role

  • Provide input in strategic meetings as required
  • Provide input to enterprise wide transformation initiatives when required
  • Facilitate ad hoc meetings with relevant stakeholders as and when required
  • Escalate issues that will result in severe time, scope, productivity and cost or resource impact
  • Provide input into all projects initiated (internal or global)
  • Prepare documentation required for sign-off/ decision making regarding tactical changes
  • Support in execution and alignment with the functional strategy
  • Report on an ad hoc basis on specific projects as required
  • Type reports according to required formats
  • Provide status / progress reports as required
  • Provide input to ensure adequate risk mitigation and controls
  • Report on a periodic basis to line manager: relating to progress made within the sub-function and in accordance with the performance metrics set by the organisation
  • Drive improvement across the business to achieve the optimal service quality deliverables
  • Research of content for presentations, creation and editing of presentations, presentation layout and quality assurance in alignment with MTNs corporate communication standards
  • Assist in the collation of information for reporting on various performance metrics internally to Senior Management as well as cross functional teams and externally to vendors; following up with the relevant parties to ensure information provided on time as required
  • Assisting in curation of content in knowledge bases, understanding of the content, assisting staff (Group and Opco) in finding documents and knowledge, ability to answer frequently asked questions
  • Interface with OpCo contacts in support of large or strategic opportunities when required
  • Assist in producing documentation of service: annexes to contracts, training documentation and business presentations
  • Assist in defining and updating governance policies/ strategies as required
  • Assist with all coordination and admin tasks as required by the department
  • Planning and organizing as required

Requirements

  • A relevant 3- or 4-year formal degree or 3- or 4-year diploma
  • 0 – 2 years' work experience
  • Strong administrative skills
  • Excellent verbal and written communication skills
  • Proficiency in MS Office Suite (PowerPoint, Excel and Word)
  • Ability to work in cross functional, matrix management type organizations
  • Driver's licence and own transport
  • Ability to travel locally and internationally for the purposes of work
Benefits
  • Adherence to set timelines and budget requirements
  • Adherence to defined policies, processes and procedures
  • SLA terms and conditions
  • Timeliness and accurate of reports and assessments
  • MTN Values: leadership, innovation, can do, relationships, integrity

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative skillsreport writingrisk mitigationdocumentation preparationpresentation creationperformance metrics reportingcontent curationgovernance policy definitionproject management
Soft skills
communication skillsorganizational skillsplanning skillscollaborationproblem-solvingstakeholder managementattention to detailadaptabilitytime management
Certifications
relevant degreerelevant diploma