Regional Vice President, Operations

MTM, Inc.

Regional Vice President overseeing healthcare operations at MTM, ensuring a high level of service delivery and managing performance across multiple teams.

Posted 4/23/2026full-timeSt. Louis • Minnesota, Montana • 🇺🇸 United StatesLead💰 $190,000 - $240,000 per yearWebsite

About the role

Key responsibilities & impact

Provide strategic leadership and management that reflects MTM’s mission, vision, and core values
Provide leadership that encourages employee productivity and responsiveness to the needs of both internal and external stakeholders
Promote the effective supervision, management, motivation, succession planning, performance management, development, and training of all employees
Drive both operational and financial improvement
Formulate and implement business plans, tactics, and strategies to provide efficient, effective, and compliant operations that not only meet short-term objectives but ensure long-term growth and success
Develop and implement adequate measures to meet the operational needs of the company to efficiently utilize resources and maintain an effective system of operational processes and measurement of outcome
Oversee the financial budget and cost containment initiatives
Increase member/passenger and transportation/medical provider quality satisfaction to support Client retention and growth opportunities
Work collaboratively with internal and external business partners to successfully acquire and execute profitably on new and existing business opportunities
Regular meetings with department leadership, peer departments and businesses served
Oversee process and procedure development guidelines, including backup plans
Stay current on all technology and optimal use within the department
Lead program implementations that are in alignment with strategic and operational plans while ensuring efficient and compliant delivery of all contracts
Develop and implement a structured performance review process to evaluate balanced metrics and ensure departmental goals are achieved
Ensure the implementation and compliance of company policies, procedures, and directives in alignment with state and federal regulations
Use data analytics, reporting tools, and KPIs to identify potential compliance deficiencies and streamlining opportunities
Gain an in-depth understanding of how contract verbiage and requirements should be applied to operational processes of the organization and drive accountability for compliance for respective region
Other duties as assigned

Requirements

What you’ll need

High School Diploma or G.E.D. equivalent
Bachelor’s degree or equivalent work experience
10+ years of progressive healthcare operations leadership experience at the Director level, or above, within regulated healthcare environments, such as: Medicaid, Medicare, or government-sponsored health programs, managed care organizations (MCOs), health plans, or healthcare services organizations operating under state or federal oversight
8+ years of experience leading large, multi-layered teams (minimum 30+ employees), including direct leadership of managers and indirect oversight of frontline staff
Proven experience overseeing the delivery of healthcare services under contractual obligations, including: service level agreements (SLAs), regulatory and compliance requirements, performance guarantees and corrective action plans
Direct experience supporting or managing state-issued healthcare contracts (e.g., Medicaid, public health, or other government-funded programs)
Experience developing and managing relationships with healthcare stakeholders, including: State agencies, Health plans or payers, providers, vendors, or subcontracted partners
Must possess a valid driver’s license.

Benefits

Comp & perks

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsreporting toolsKPI developmentperformance managementbudget oversightcontract managementcompliance managementoperational process developmentstrategic planningsuccession planning

Soft Skills

leadershipemployee motivationcollaborationcommunicationproblem-solvingstrategic thinkingperformance evaluationstakeholder engagementteam managementadaptability

Certifications

Bachelor’s degreevalid driver’s license