MTM, Inc.

Director, Specialist Projects

MTM, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Lake Saint Louis • Colorado • Montana • United States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Lead

About the role

  • Lead and coordinate all activities required for successful division start-up, including staffing, administration, safety, maintenance, and training
  • Serve as a primary point of contact with clients, local leadership, and internal support teams to ensure alignment and readiness
  • Ensure divisions are appropriately staffed, fully trained, and operationally prepared prior to go-live
  • Maintain contractual and regulatory compliance throughout the implementation process
  • Deliver a high-quality, service‐first operational launch, ensuring excellence from day one
  • Provide interim General Manager leadership at assigned divisions, assuming full accountability for operational performance until a permanent leader is in place
  • Visit divisions requiring additional support to assess needs, provide hands-on guidance, and implement best practices
  • Support assigned locations in improving service delivery, client satisfaction, and financial results through targeted operational interventions
  • Partner with the COO on process improvement initiatives and enterprise-wide rollouts of new programs and operational enhancements
  • Maintain visibility into planned and active projects, proactively communicating impacts, risks, and progress to key business stakeholders
  • Support change management efforts to ensure initiatives are effectively adopted across divisions
  • Maintain deep working knowledge of MTM Transit departments, policies, and compliance programs

Requirements

  • High School Diploma or G.E.D
  • Bachelor’s Degree (or equivalent combination of education and experience) in a related field
  • 6+ years of experience in transit management with expertise in Fixed Route from larger systems
  • 3+ years’ experience in Mobility Management, preferably managing a larger location, or 4+ years’ experience in a Business Development role within the Paratransit or livery industries
  • Previous management experience in the Paratransit or livery industries
  • Prior contract and/or project management experience
  • Must possess a valid current driver’s license
Benefits
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
transit managementFixed Route expertiseMobility ManagementBusiness Developmentcontract managementproject managementoperational performanceservice delivery improvementchange managementcompliance programs
Soft Skills
leadershipcommunicationcoordinationclient satisfaction focusproblem-solvinginterpersonal skillsorganizational skillsguidanceprocess improvementstakeholder management
Certifications
High School DiplomaG.E.DBachelor’s Degree