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Operations Coordinator – Team Lead
MT Associates, LLCOperations Coordinator scheduling ASL interpreting and CART captioning services for MT & Associates, an accessibility services company. Coordinating contractors, clients, workflows, and service quality while developing toward Team Lead.
Posted 8/5/2026full-timeClayton • Montana • 🇺🇸 United StatesSenior💰 $55,000 - $65,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while managing scheduling and project coordination. Capable of building relationships with clients and contractors, with a focus on improving processes and customer experience.
Highest-signal resume keywords
Operations ManagementProject CoordinationCustomer SuccessLeadership PotentialScheduling Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SchedulingProject CoordinationEvent CoordinationProcess ImprovementDocumentation Management
Soft Skills
Organizational SkillsCommunication SkillsProblem-Solving SkillsAttention to DetailAdaptability
Tools & Technologies
Business SoftwareScheduling Software
Industry Keywords
Client ServicesIndependent ContractorsService QualityCustomer ExperienceTeam Lead Development
About the role
Key responsibilities & impact- Coordinate ASL interpreting and CART captioning requests from intake through completion
- Schedule interpreters and captioners for meetings, conferences, trainings, and complex events
- Build relationships with clients, contractors, and community partners
- Resolve scheduling changes and urgent requests
- Recruit, onboard, and support independent contractors
- Improve workflows, documentation, and standard operating procedures
- Monitor service quality and ensure assignments are delivered accurately and on time
- Collaborate with the team to improve operations and customer experience
- Develop toward a future Team Lead role as the company grows
Requirements
What you’ll need- Two or more years of experience in operations, scheduling, project coordination, customer success, client services, event coordination, or a similar role
- Strong leadership potential and initiative to grow into a Team Lead role
- Strong organizational, communication, and problem-solving skills
- Experience working with customers, vendors, contractors, or service providers
- Comfortable learning new technology and using scheduling and business software
- Ability to take ownership, adapt to changing priorities, improve processes, and commit to long-term growth
- Ability to manage multiple priorities while maintaining attention to detail
- Live within 20 miles of Clayton, MO and within commuting distance of the Greater St. Louis area
- Reliable transportation and ability to commute throughout the St. Louis metro area
- Reliable high-speed internet and a private professional home workspace suitable for video meetings
- Comfortable and professional on camera; cameras are required for video meetings
Benefits
Comp & perks- 401(k)
- Health insurance
- Paid time off
- Health, dental, and vision insurance
- Professional development and leadership development opportunities
- Flexible work from home options available