Fire Service Technician

MSS Solutions, LLC

Service Technician Fire conducting inspections and maintenance of fire detection and security systems. Performing installations and troubleshooting for commercial/industrial environments in Charlotte, NC area.

Posted 7/3/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines.
Troubleshoot system problems and resolve them via physical equipment installation or software changes.
Follow and maintain a highly structured inspection schedule.
Input, retrieve, and archive inspection documentation program via the laptop computer.
Maintain customer satisfaction for continual company growth.
Complete assigned tasks on time with little supervision.
Support emergency service call-outs on a rotational basis.
Other such duties and responsibilities as assigned by the Company from time to time.

Requirements

What you’ll need

Two years of experience in commercial/industrial fire alarm systems.
Experience with Microsoft Excel and Word documents as they relate to inspection reporting.
Experience in reading and interpreting blueprints, diagrams, and specifications.
Ability to read and interpret technical and parts manuals to diagnose and repair equipment.
Experience with hand tools and multi-meter usage.
Must be able to follow verbal and written instructions.
Must be willing to travel within NC/SC for day trips and work extended hours as needed.
Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified.
Ability to program systems via laptop using minor to complex equations and thought processes.
Knowledge of computer networking, IP addressing, and connectivity.
Understanding of low voltage electrical, including troubleshooting skills and instruments.
Knowledge of or desire to learn security systems and CCTV.
Ability to abide by basic safe work practices.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Fire Alarm System InstallationSystem TroubleshootingTechnical Manual InterpretationLow Voltage Electrical KnowledgeCCTV System KnowledgeComputer NetworkingMulti-Meter UsageInspection ReportingSystem ProgrammingPreventative Maintenance

Soft Skills

Customer Satisfaction FocusAbility to Follow InstructionsSelf-MotivationAdaptability

Certifications

NICET Certification