BAS Controls Service Technician

MSS Solutions, LLC

BAS Controls Service Technician repairing and maintaining building automation systems at MSS Solutions. Handle escalated customer relations and manage small projects while ensuring customer satisfaction.

Posted 6/25/2026full-timeZebulon • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle all day to day and escalated customer relation issues
Ability to interface and consult with the customer during site assessments
Recognize and assist with the development of client proposals for upgrades or improvements to existing controls systems
Document work by completing necessary paperwork on each job, including daily time and detailing scope of service progression
Maintain customer satisfaction for continual company growth
Willing to participate in company training and self-study to improve and maintain technical proficiency
Complies with all company safety policies
Other such duties and responsibilities as assigned by the Company

Requirements

What you’ll need

Minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems
Knowledge of a variety of electronic or digital controls systems
Ability to test and make modifications in controls software system languages
Responsible for device testing (end-to-end), program downloading, equipment start-up and operations
Ability to interpret control drawings, plans and sequence of operations
Capable of hardware installation, software programming, diagnosis and repair of DDC systems
Manage all aspects of small projects
Valid drivers license and acceptable driving record required
Must successfully pass a background check & drug test
High School Diploma or Equivalent preferred

Benefits

Comp & perks

Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Relocation assistance provided
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diagnosis and repair of building automation systemsdiagnosis and repair of controls systemscontrols software programmingdevice testingprogram downloadingequipment start-uphardware installationDDC systemsinterpret control drawingssequence of operations

Soft Skills

customer relationsconsultationproposal developmentdocumentationcustomer satisfactionself-studytechnical proficiencysafety complianceproject managementcommunication

Certifications

valid driver's licensebackground checkdrug test