BAS Controls Service Technician

MSS Solutions, LLC

BAS Controls Service Technician diagnosing and repairing building automation and control systems at customer locations, managing small projects, and ensuring customer satisfaction.

Posted 6/25/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Must have a minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems.
Demonstrated ability and knowledge of a variety of electronic or digital controls systems with ability to test and make modifications in a variety of controls software system languages.
Responsible for device testing (end-to-end), program downloading, equipment start-up and operations.
Handle all day to day and escalated customer relation issues.
Ability to interpret control drawings, plans and sequence of operations.
Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations.
Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customers request.
Ability to interface and consult with the customer during site assessments.
Ability to recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems.
Manage all aspects of small projects without the support of the Project Manager.
Ability to represent the company to commercial, industrial and institutional customers.
Ability to interface and communicate with customers to ensure a high level of customer satisfaction.
Effectively documents work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database.
Maintain customer satisfaction for continual company growth.
Inventories parts, materials and labor per job.
Willing to participate in company training and self-study to improve and maintain technical proficiency in program platforms.
Complies with all company safety policies.
Other such duties and responsibilities as assigned by the Company from time to time.

Requirements

What you’ll need

Successful candidate(s) will possess a with a minimum of five (5) years of controls field experience.
Programming capabilities may include, but not be limited to: Niagara platform, Johnson Controls, Trane and Honeywell Building Management Systems.
Must be able to follow verbal and written instructions.
Must be able to carry and move equipment and tools weighing up to 40 pounds.
Must be able to work on lifts and ladders.
Must possess hand tools.
Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing.
Constant standing, walking, reaching and gripping.
Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to talk and hear.
Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
Valid drivers license and acceptable driving record required.
Must successfully pass a background check & drug test.
High School Diploma or Equivalent preferred.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Relocation assistance provided
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diagnosis and repairbuilding automation systemscontrols systemsdevice testingprogram downloadinghardware installationsoftware programmingpreventive maintenancecontrols software system languagesDDC systems

Soft Skills

customer relationscommunicationproject managementcustomer satisfactionproblem-solvingteam collaborationattention to detailself-studyadaptabilityinterpersonal skills

Certifications

valid driver's licensebackground checkdrug test