Service Technician – Controls

MSS Solutions, LLC

Service Technician Controls role at MSS Solutions, LLC repairing and diagnosing building automation systems. Collaborating with customers to ensure satisfaction and maintaining technical proficiency.

Posted 6/25/2026full-timeTampa • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle all day-to-day and escalated customer relation issues.
Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations.
Recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems.
Manage all aspects of small projects without the support of the Project Manager.
Ability to represent the company to commercial, industrial and institutional customers.
Effectively document work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database.
Maintain customer satisfaction for continual company growth.
Willing to participate in company training and self-study to improve and maintain technical proficiency in program platforms.

Requirements

What you’ll need

Minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems.
Demonstrated ability and knowledge of a variety of electronic or digital controls systems.
Responsible for device testing (end-to-end), program downloading, equipment start-up and operations.
Ability to interpret control drawings, plans and sequence of operations.
Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customers request.
Ability to interface and consult with the customer during site assessments.
Valid driver’s license and acceptable driving record required.
Must successfully pass a background check & drug test.
High School Diploma or Equivalent preferred.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hardware installationsoftware programmingdiagnosis and repairbuilding automation systemscontrols systemsdevice testingprogram downloadingpreventive maintenancemodificationselectronic database management

Soft Skills

customer relationsproject managementcommunicationdocumentationcustomer satisfactionself-studyconsultationproblem-solvinginterpersonal skillsrepresentation

Certifications

valid driver's licensebackground checkdrug testHigh School Diploma or Equivalent