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Service Technician – Fire I
MSS Solutions, LLCService Technician - Fire I performing inspections and maintenance for life safety systems. Contributing to customer satisfaction and supporting emergency services for MSS Solutions, LLC.
About the role
Key responsibilities & impact- Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines
- Troubleshoot system problems and resolve them via physical equipment installation or software changes
- Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified
- Ability to program systems via laptop using minor to complex equations and thought processes (MSS will provide factory training)
- Knowledge of computer networking, IP addressing, and connectivity
- Understanding of low voltage electrical, including troubleshooting skills and instruments
- Knowledge of or desire to learn security systems and CCTV
- Follow and maintain a highly structured inspection schedule
- Input, retrieve and archive inspection documentation program via the laptop computer
- Maintain customer satisfaction for continual company growth
- Complete assigned tasks on time with little supervision
- Support emergency service call-out on a rotational basis
- Perform other duties as assigned
Requirements
What you’ll need- Two years of experience in commercial/industrial fire alarm systems
- Experience with Microsoft Excel and Word documents as they relate to inspection reporting
- Experience in reading and interpreting blueprints, diagrams, and specifications
- Ability to read and interpret technical and parts manuals to diagnose and repair equipment
- Experience with hand tools and multi-meter usage
- Must be able to follow verbal and written instructions
- Must be able to carry and move equipment and tools weighing up to 40 pounds
- Must be able to work on lifts and ladders
- Must possess hand tools
- Must be willing to travel within NC/SC for day trips and work extended hours as needed
Benefits
Comp & perks- Medical/Dental/Vision Insurance
- 401k with Employer Contributions
- PTO
- Paid Holidays
- Employee Assistance Program
- Long-term Disability
- Short-term Disability
- Flexible Spending Plan
- Health Savings Plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fire detectionsecurity systemsCCTVpreventative maintenancetroubleshootingcomputer networkingIP addressinglow voltage electricalreading blueprintsusing hand tools
Soft Skills
customer satisfactiontime managementindependencefollowing instructions
Certifications
NICET certification