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Service Technician – Fire I
MSS Solutions, LLCService Technician - Fire I performing inspections and maintenance for life safety systems. Contributing to customer satisfaction and supporting emergency services for MSS Solutions, LLC.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
fire detectionsecurity systemsCCTVpreventative maintenancetroubleshootingcomputer networkingIP addressinglow voltage electricalreading blueprintsusing hand tools
Soft Skills
customer satisfactiontime managementindependencefollowing instructions
Tools & Technologies
Microsoft ExcelMicrosoft Wordmulti-meterinspection documentation program
Certifications & Qualifications
NICET certification
Industry Keywords
NFPAfire codescommercial fire alarm systemsindustrial fire alarm systems
About the role
Key responsibilities & impact- Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines
- Troubleshoot system problems and resolve them via physical equipment installation or software changes
- Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified
- Ability to program systems via laptop using minor to complex equations and thought processes (MSS will provide factory training)
- Knowledge of computer networking, IP addressing, and connectivity
- Understanding of low voltage electrical, including troubleshooting skills and instruments
- Knowledge of or desire to learn security systems and CCTV
- Follow and maintain a highly structured inspection schedule
- Input, retrieve and archive inspection documentation program via the laptop computer
- Maintain customer satisfaction for continual company growth
- Complete assigned tasks on time with little supervision
- Support emergency service call-out on a rotational basis
- Perform other duties as assigned
Requirements
What you’ll need- Two years of experience in commercial/industrial fire alarm systems
- Experience with Microsoft Excel and Word documents as they relate to inspection reporting
- Experience in reading and interpreting blueprints, diagrams, and specifications
- Ability to read and interpret technical and parts manuals to diagnose and repair equipment
- Experience with hand tools and multi-meter usage
- Must be able to follow verbal and written instructions
- Must be able to carry and move equipment and tools weighing up to 40 pounds
- Must be able to work on lifts and ladders
- Must possess hand tools
- Must be willing to travel within NC/SC for day trips and work extended hours as needed
Benefits
Comp & perks- Medical/Dental/Vision Insurance
- 401k with Employer Contributions
- PTO
- Paid Holidays
- Employee Assistance Program
- Long-term Disability
- Short-term Disability
- Flexible Spending Plan
- Health Savings Plan