Claims Assistant

MSIG USA

Claims Assistant providing administrative and operational support to Claims team at MSIG USA. Ensuring timely processing of claims documentation and managing communication workflows.

Posted 7/24/2026full-timeLos Angeles • California, Ohio • 🇺🇸 United StatesJunior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and the ability to manage jurisdiction-specific deadlines in a multi-state claims environment. Proficient in processing claim-related documentation and providing administrative support within an insurance context.

Highest-signal resume keywords

Claims Support ExperienceWorkers' Compensation KnowledgeOrganizational SkillsDocumentation ProcessingMulti-State Caseload Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingDocumentation TrackingMail ManagementHearing Notice LoggingTracker Form Completion

Soft Skills

Strong Organizational SkillsAbility to Meet DeadlinesPhone Coverage Support

Certifications & Qualifications

High School DiplomaAssociate's DegreeBachelor's Degree

Industry Keywords

Insurance EnvironmentRegulatory RequirementsWorkers' Compensation ProcessesClaims Team Support

About the role

Key responsibilities & impact

Provides administrative and operational support to the Claims team.
Ensures timely and accurate processing of claim-related documentation.
Completes all assigned claim tasks within five (5) business days.
Assists with processing and tracking documentation related to claim activities.
Manages incoming and outgoing mail, including certified mail.
Logs all hearing notices received into the litigation calendar and log.
Completes tracker forms for non-cashed checks within required timeframes.
Provides phone coverage shared among Claims Assistants.

Requirements

What you’ll need

High school diploma required; Associate's or Bachelor's degree preferred.
1–3 years of administrative or claims support experience (insurance environment preferred).
Knowledge of workers' compensation processes and regulatory requirements across multiple jurisdictions is a plus.
Strong organizational skills and ability to manage jurisdiction-specific deadlines across a multi-state caseload.

Benefits

Comp & perks

Equal employment opportunity (EEO) policy
Reasonable accommodations for qualified individuals with disabilities