Associate Director, Oncology Treatment Site Lead – Ohio Territory

MSD

Associate Director supporting Ohio and Kentucky oncology treatment sites for Merck's individualized mRNA melanoma therapy. Leading readiness, workflow education, operational issue resolution, and site execution.

Posted 8/19/2026full-timeRemote • Ohio • 🇺🇸 United StatesSenior💰 $190,800 - $300,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational support and stakeholder engagement within the healthcare ecosystem, focusing on complex oncology workflows and treatment site readiness. Proven ability to analyze operational metrics and improve processes through effective communication and collaboration.

Highest-signal resume keywords

Healthcare Ecosystem UnderstandingOperational Problem-Solving SkillsCross-Functional CollaborationProvider Organization EngagementSite Activation/Readiness Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational SupportWorkflow ImplementationData AnalysisProcess ImprovementRoot-Cause Diagnosis

Soft Skills

Interpersonal SkillsCommunication SkillsLeadership SkillsRelationship Building

Tools & Technologies

Company-Generated DataDashboards

Certifications & Qualifications

Bachelor's DegreeValid Driver's License

Industry Keywords

HealthcareLife SciencesOncologyProvider OperationsComplex Therapies

About the role

Key responsibilities & impact

Lead onboarding and readiness support for product treatment sites
Educate site stakeholders on workflows, system setup, and operational requirements using approved resources
Help treatment sites develop the operational capabilities and knowledge needed for consistent end-to-end product execution
Serve as the product operational subject matter expert for assigned sites
Provide support regarding product processes, operations, and logistics
Act as the primary contact for operational issues, triaging and addressing them through cross-functional coordination
Collaborate with approved cross-functional oncology field teams to support compliant engagement
Build trusted relationships with site operational leaders
Use company-generated data and dashboards to assess site operational metrics and identify improvement opportunities
Synthesize site feedback and process insights to help the HQ team improve communications, workflows, resources, and education

Requirements

What you’ll need

Bachelor's degree required
Minimum of 5 years of relevant experience in healthcare or life sciences, including sales, account management, or provider operations/administration
Strong understanding of the healthcare ecosystem
Proven track record working with provider organizations and operational stakeholders to implement workflows for complex therapies
Ability to operate effectively in evolving, ambiguous environments with multiple dependencies
Strong operational problem-solving skills, including root-cause diagnosis and coordinating next steps
Ability to build meaningful customer relationships with treatment-site operational stakeholders
Excellent interpersonal and communication skills
Strong leadership and cross-functional collaboration skills in matrix organizations
Ability to travel approximately 50%
Valid driver's license
Preferred: experience supporting site activation/readiness and operational support for advanced therapies
Preferred: experience with complex oncology workflows
Preferred: experience with large oncology systems and multiple stakeholder groups across a single enterprise

Benefits

Comp & perks

Annual bonus eligibility
Long-term incentive eligibility, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
Remote work arrangement