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MSD

Associate Director, Oncology Treatment Site Lead – St. Louis Territory

MSD

Field-based oncology site lead supporting Merck's individualized mRNA melanoma therapy launch. Enabling treatment-site readiness, workflows, and operational execution across Illinois and Missouri.

Posted 8/19/2026full-timeRemote • Illinois, Montana • 🇺🇸 United StatesSenior💰 $190,800 - $300,300 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational support and education for treatment sites, with a strong focus on oncology workflows and the healthcare ecosystem. Proven ability to build relationships with operational stakeholders and drive process improvements through data analysis and cross-functional collaboration.

Highest-signal resume keywords
Healthcare Ecosystem UnderstandingOperational Problem-Solving SkillsCross-Functional CollaborationOncology Workflow ExperienceCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Process ImplementationOperational SupportData AnalysisWorkflow DevelopmentSite Activation Support
Soft Skills
Interpersonal SkillsCommunication SkillsLeadership SkillsRelationship Building
Tools & Technologies
Company-Generated DataDashboards
Certifications & Qualifications
Bachelor's DegreeValid Driver's License
Industry Keywords
HealthcareLife SciencesOncologyAdvanced TherapiesProvider Organizations

About the role

Key responsibilities & impact
  • Lead onboarding and readiness support for product treatment sites
  • Educate treatment sites on workflows, system setup, and operational requirements
  • Deliver process-focused education using approved resources for initial implementation and ongoing support
  • Help sites develop the operational capabilities and knowledge required for consistent end-to-end treatment journey execution
  • Serve as the product operational subject matter expert for assigned treatment sites
  • Support sites regarding product processes, operations, and logistics
  • Act as primary point of contact for operational issues
  • Triage and address issues through cross-functional coordination and defined processes
  • Collaborate with cross-functional oncology field teams to support compliant engagement and consistent site experiences
  • Build trusted relationships with site operational leaders
  • Use company-generated data and dashboards to assess site operational metrics and identify improvement opportunities
  • Synthesize site feedback and process insights to help headquarters teams improve communications, workflows, resources, and education
  • Support potential U.S. launch of an oncology mRNA-based individualized neoantigen therapy for early-stage melanoma

Requirements

What you’ll need
  • Bachelor's degree required
  • Minimum of 5 years of relevant experience in healthcare or life sciences, including sales, account management, or provider operations/administration
  • Strong understanding of the healthcare ecosystem
  • Proven track record working with provider organizations and operational stakeholders to implement workflows for complex therapies
  • Ability to operate effectively in evolving processes, unclear paths, and environments with multiple dependencies
  • Strong operational problem-solving skills, including identifying process friction points, diagnosing root causes, and coordinating next steps
  • Ability to build and develop meaningful customer relationships with operational stakeholders at treatment sites
  • Excellent interpersonal and communication skills
  • Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
  • Ability to travel approximately 50%
  • Valid driver's license
  • Preferred: experience supporting site activation/readiness and operational support for advanced therapies
  • Preferred: experience working with complex oncology workflows
  • Preferred: experience working with large oncology systems and navigating multiple stakeholder groups across a single enterprise

Benefits

Comp & perks
  • Annual bonus eligibility
  • Long-term incentive eligibility, if applicable
  • Medical, dental, and vision healthcare
  • Other insurance benefits for employee and family
  • Retirement benefits, including 401(k)
  • Paid holidays
  • Vacation
  • Compassionate days
  • Sick days
  • Remote work arrangement