Associate Director, Oncology Treatment Site Lead – Southwest Territory

MSD

Associate Director supporting oncology treatment-site onboarding and operations for Merck’s potential mRNA melanoma therapy launch. Coordinating field-based readiness, workflows, logistics, and issue resolution across the Southwest.

Posted 8/19/2026full-timeRemote • Arizona, California • 🇺🇸 United StatesSenior💰 $190,800 - $300,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational support and relationship building within the healthcare ecosystem, particularly in oncology. Proficient in managing complex workflows and providing education and resources for treatment site readiness and execution.

Highest-signal resume keywords

Account ManagementCell And Gene TherapyOnboardingOperational Problem-SolvingStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business ManagementCytometryCytopathologyImmunotherapyLogistics ManagementMessenger RNAProject ImplementationsRadioimmunoassay (RIA)RadiopharmaceuticalsSite Activation

Soft Skills

Excellent Interpersonal SkillsStrong Leadership SkillsCollaborationCommunication

Certifications & Qualifications

Valid Driver's License

Industry Keywords

HealthcareLife SciencesOncologyProvider OperationsTreatment Sites

About the role

Key responsibilities & impact

Lead onboarding and readiness support for product treatment sites
Educate treatment sites on workflows, system setup, and operational requirements
Deliver process-focused education using approved resources for initial implementation and ongoing support
Help sites develop the operational capabilities and knowledge required for consistent end-to-end treatment execution
Serve as the product operational subject matter expert for assigned treatment sites
Provide support regarding product processes, operations, and logistics
Act as the primary point of contact for operational issues
Triage and address issues through cross-functional coordination and defined processes
Collaborate with cross-functional oncology field teams to support compliant engagement and a consistent site experience
Build trusted relationships with site operational leaders
Provide consistent, reliable, and responsive operational support
Use company-generated data and dashboards to assess site operational metrics and identify improvement opportunities
Synthesize site feedback and process insights to help headquarters enhance communications, workflows, resources, and education
Support accounts across the Southwest geography, including Arizona, New Mexico, and San Diego, California
Perform field-based, customer-facing, non-demand-generating, non-promotional operational support
Travel approximately 50%

Requirements

What you’ll need

Bachelor's degree required
Minimum of 5 years of relevant experience in healthcare or life sciences, including sales, account management, or provider operations/administration
Strong understanding of the healthcare ecosystem
Proven track record working with provider organizations and operational stakeholders to implement workflows for complex therapies
Ability to operate effectively in environments with evolving processes, unclear paths, and multiple dependencies
Strong operational problem-solving skills, including identifying process friction points, diagnosing root causes, and coordinating next steps
Ability to build and develop customer relationships with operational stakeholders at treatment sites
Excellent interpersonal and communication skills
Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
Ability to travel approximately 50%
Valid driver's license
Preferred: experience supporting site activation/readiness and operational support for advanced therapies
Preferred: experience working with complex oncology workflows
Preferred: experience working with large oncology systems and navigating multiple stakeholder groups across a single enterprise
Required skills include account management, business management, business relationship building, cell and gene therapy, collaboration, communication, cross-functional collaboration, cross-functional teamwork, cytometry, cytopathology, immunotherapy, logistics management, messenger RNA, onboarding, oncology, patient treatment, product lifecycle, project implementations, radioimmunoassay (RIA), radiopharmaceuticals, service readiness, site activation, site operations, and stakeholder engagement
No visa sponsorship

Benefits

Comp & perks

Annual bonus eligibility
Long-term incentive eligibility, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate days
Sick days
Remote work arrangement