Associate Director, Oncology Treatment Site Lead – Upper Midwest Territory

MSD

Associate Director supporting oncology treatment-site onboarding and operations for Merck’s individualized mRNA melanoma therapy. Managing Upper Midwest accounts, issue resolution, and site readiness.

Posted 8/19/2026full-timeRemote • Minnesota, Wisconsin • 🇺🇸 United StatesSenior💰 $190,800 - $300,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational support and stakeholder engagement within the healthcare ecosystem, focusing on treatment site readiness and complex oncology workflows. Proven ability to analyze operational metrics and improve processes through effective communication and collaboration.

Highest-signal resume keywords

Healthcare Ecosystem UnderstandingOperational Problem-Solving SkillsCross-Functional CollaborationCustomer Relationship DevelopmentSite Activation/Readiness Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational SupportWorkflow ImplementationData AnalysisProcess ImprovementOncology Workflows

Soft Skills

Interpersonal SkillsCommunication SkillsLeadership Skills

Tools & Technologies

Company-Generated DataDashboards

Certifications & Qualifications

Bachelor's DegreeValid Driver's License

Industry Keywords

HealthcareLife SciencesProvider OperationsOncologyComplex Therapies

About the role

Key responsibilities & impact

Lead onboarding and readiness support for product treatment sites
Educate site stakeholders on workflows, system setup, and operational requirements using approved resources
Help sites develop the operational capabilities and knowledge needed for consistent end-to-end treatment execution
Serve as the product operational subject matter expert for assigned treatment sites
Provide support regarding product processes, operations, and logistics
Act as the primary contact for operational issues, triaging and addressing them through cross-functional coordination
Collaborate with oncology field teams to support coordinated and compliant engagement
Build trusted relationships with site operational leaders through reliable operational support
Use company-generated data and dashboards to assess site operational metrics and identify improvement opportunities
Synthesize site feedback and process insights to help headquarters teams improve communications, workflows, resources, and education

Requirements

What you’ll need

Bachelor's degree required
Minimum of 5 years of relevant experience in healthcare or life sciences, including sales, account management, or provider operations/administration
Strong understanding of the healthcare ecosystem
Proven track record working with provider organizations and operational stakeholders to implement workflows for complex therapies
Ability to operate effectively in evolving processes, unclear paths, and environments with multiple dependencies
Strong operational problem-solving skills, including identifying process friction points, diagnosing root causes, and coordinating next steps
Ability to build and develop meaningful customer relationships with treatment-site operational stakeholders
Excellent interpersonal and communication skills
Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
Ability to travel approximately 50%
Valid driver's license
Preferred: Experience supporting site activation/readiness and operational support for advanced therapies
Preferred: Experience with complex oncology workflows
Preferred: Experience working with large oncology systems and navigating multiple stakeholder groups across a single enterprise

Benefits

Comp & perks

Annual bonus eligibility
Long-term incentive eligibility, if applicable
Medical, dental, vision healthcare and other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate and sick days
Remote work arrangement