Process Steward – Packaging

MSD

Process Steward optimizing SAP packaging execution and operations-planning processes for Merck’s global clinical supply chain. Driving process standardization, enhancements, training, and issue resolution across stakeholders.

Posted 8/5/2026full-timeWest Point • New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $117,000 - $184,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SAP supply chain modules, including Production Execution and master data management, while driving process standardization and optimization in Global Clinical Supplies. Proven ability to collaborate with cross-functional teams and manage diverse projects in compliance with GXP standards.

Highest-signal resume keywords

SAP Supply Chain ModulesGXP ComplianceSupply Chain ManagementProcess Analysis and OptimizationStakeholder Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SAP Production ExecutionBill of Materials (BOMs)RecipesEnterprise Change Management (ECM)Quality ManagementWarehouse ManagementProcess DesignProcess DeploymentMaster Data MigrationClinical Packaging Processes

Soft Skills

Excellent Communication SkillsCollaborationResults-OrientedProblem-SolvingChange Management

Tools & Technologies

SAPDemand TrackerSOPs

Industry Keywords

Pharmaceutical IndustryLife SciencesGlobal Clinical SuppliesCAPAsDeviationsInvestigations

About the role

Key responsibilities & impact

Lead the development and implementation of Global Clinical Supplies processes aligned with short- and long-term objectives
Act as the knowledge expert for SAP and global packaging and operations-planning processes, including BOMs, Recipes, ECM, and master data
Drive business challenges to resolution through system solutions across Global Clinical Supplies
Support business case development and maintain the Demand Tracker for enhancement requests and prioritization
Drive business process standardization, implementation, and training on new processes
Review SOPs and assess process changes for system impact to preserve a single global business process
Contribute to the Global Process Steward Network and partner with Manufacturing Division Global Process Stewards and COMET Functional Leads
Support tier management and escalations for transactional issue resolution
Contribute to Deviations, Investigations, and CAPAs in packaging and operations planning
Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance
Build collaborative stakeholder relationships to drive change and execute priorities

Requirements

What you’ll need

Bachelor's degree in Science, Engineering, or similar field with 5+ years of relevant experience, or Master's degree in Science, Engineering, or similar field with 3+ years of relevant experience preferred
Hands-on SAP experience in supply chain modules required
5+ years of experience in Supply Chain Management or a related manufacturing and packaging support function
Demonstrated experience in GXP compliance and business process execution
3+ years of experience with SAP Production Execution and master data, including BOMs, Recipes, and ECM
Demonstrated knowledge of quality management and warehouse management processes
Ability to manage a diverse portfolio of projects and initiatives
Excellent written and verbal communication skills
Ability to present complex information clearly to technical and non-technical audiences
Ability to collaborate with cross-functional teams and external partners
Ability to identify risks to issue resolution, project timelines, scope, or deliverables and escalate accordingly
Demonstrated ability to develop collaborative stakeholder relationships and drive change
Results-oriented with proven ability to execute collaborative projects and develop subject matter expertise
Expertise in system and business process design, process analysis, optimization, and solution development preferred
Experience in the pharmaceutical or life sciences industry preferred
Experience supporting large-scale SAP implementations, process deployment, system enhancements, or master data migration preferred
Experience with SAP PI sheets and clinical packaging processes preferred

Benefits

Comp & perks

Annual bonus eligibility
Long-term incentive eligibility, if applicable
Medical, dental, and vision healthcare
Other insurance benefits for employee and family
Retirement benefits, including 401(k)
Paid holidays
Vacation
Compassionate and sick days
Hybrid work arrangement