Associate Director, Change Management

MSD

Associate Director leading change management strategies for digital transformation at DDT within Pharma/Biotech. Driving stakeholder engagement and ensuring successful adoption of digital capabilities.

Posted 7/10/2026full-timeRahway • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $142,400 - $224,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading change management strategies and initiatives within Pharma/Biotech, focusing on stakeholder engagement, communication, and training strategies to drive adoption and measurable business outcomes.

Highest-signal resume keywords

Change ManagementStakeholder EngagementCommunication Strategy DevelopmentTraining Strategy ExecutionDigital Transformation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementDigital TransformationOrganizational EffectivenessAdoption Strategy DevelopmentImpact AssessmentReadiness PlanningRisk MitigationProgram DeliveryGovernance ProcessesMetrics Tracking

Soft Skills

Influence SkillsCoachingExecutive StorytellingPresentation DevelopmentCollaboration

Industry Keywords

PharmaBiotechCross-Functional InitiativesMatrixed OrganizationsBehavior ChangeContinuous ImprovementChange Agent NetworkPost-Go-Live ActivitiesHypercareBusiness Acumen

About the role

Key responsibilities & impact

Lead development and execution of integrated change management strategies across DDT programs and use cases
Partner with DDT Leadership Team, workstream leads, and use case owners to align change strategy with program objectives and value realization
Drive stakeholder engagement, including impact assessments, readiness planning, and sponsor alignment
Establish and lead a change agent / champion network to support adoption across DSCS
Define and execute communications and training strategies to support awareness, understanding, and behavior change
Track adoption metrics, risks, and resistance, implementing mitigation actions to ensure sustained adoption
Support post-go-live activities including reinforcement strategies, hypercare, and continuous improvement
Provide coaching and guidance to program teams and sponsors on change management best practices
Drive alignment between change strategy, communications, training, and delivery teams to ensure integrated execution

Requirements

What you’ll need

5-10+ years of experience in change management, digital transformation, or organizational effectiveness within Pharma/Biotech.
Proven experience leading large-scale, cross-functional change initiatives
Strong stakeholder engagement and influence skills across senior leadership and global teams
Demonstrated ability to develop and execute adoption, communication, and training strategies
Experience working in program delivery environments with integrated governance and stage-gate processes
Strong business acumen and ability to align change efforts to measurable business outcomes
Excellent communication skills, including executive storytelling and presentation development
Demonstrated ability to coach leaders and teams on change management practices
Experience working in complex, matrixed organizations

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days