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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Enablon configurations, including workflows, rules, and notifications, while possessing strong SQL and data manipulation skills. Capable of mentoring teams and improving support processes through effective documentation and problem-solving.
Highest-signal resume keywords
Enablon ConfigurationSQL ProgrammingDebugging and Root-Cause AnalysisIntegration DevelopmentTechnical Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EnablonSQLJavaScriptData ManipulationWorkflowsRules EngineNotificationsSettings TablesConditional FieldsIntegrations
Soft Skills
Problem-SolvingMentoringCommunication
Tools & Technologies
Enablon ECP TicketingData Lake
Industry Keywords
SOPsRunbooksSLAsSupport PlaybooksLevel 3 Support
Tech Stack
Tools & technologiesJavaScriptSQL
About the role
Key responsibilities & impact- Implement and maintain advanced Enablon configurations: rules engine, notifications, workflows, conditional fields, settings tables, sub-forms and other platform features.
- Support intake, triage & ticket delivery.
- Own Level 3 tickets through analysis, build/configure, unit testing, packaging and handoff for production deployment.
- Contribute to and maintain SOPs, runbooks, SLAs and support playbooks to improve in-house support maturity.
- Mentor and upskill L2 team; create troubleshooting templates, runbooks and test cases to reduce re-escalations.
- Design, develop and maintain integrations between Enablon and central data lake / third-party systems.
Requirements
What you’ll need- 8+ years hands-on Enablon experience in implementations or post-production support, across multiple modules.
- Strong Enablon configuration skills: workflows, rules, notifications, settings tables, conditional fields and forms.
- Strong SQL and data-manipulation skills.
- Proven debugging, root-cause analysis and problem-solving abilities.
- Extensive Experience with Nabsic, Enablon ECP ticketing, JavaScript and SQL programming.
- Bachelor's degree in Computer Science, Engineering, Information Systems or related field (or equivalent experience).
- Must be based in Hyderabad or Pune with flexibility to overlap with CST for scheduled meetings.
- Excellent written and verbal communication in English; able to present technical work to non-technical stakeholders and provide time estimates.
Benefits
Comp & perks- Flexible Work Arrangements
- Professional development
- Hybrid work environment
