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MSD

CRM, SFE Specialist

MSD

CRM & SFE Specialist overseeing CRM and Sales Force Effectiveness solutions in Latvia. Partnering with commercial teams and ensuring high value CRM usage across markets.

Posted 6/30/2026full-timeRiga • 🇱🇻 LatviaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Own and govern Sales Force Effectiveness (SFE) capabilities across assigned markets
  • Act as the single point of accountability and local Subject Matter Expert (SME) for CRM and SFE solutions
  • Maintain and evolve the CRM, SFE, and omnichannel governance framework, standards, and operating model across markets
  • Support training, onboarding, and continuous enablement

Requirements

What you’ll need
  • Degree in Business, Marketing, IT, Data & Analytics, or a related field
  • Proven experience in CRM administration (for example, Salesforce or Veeva)
  • Experience in CRM, commercial operations, MarTech, or related roles
  • Exposure to data governance, system releases, and multi-country stakeholder engagement

Benefits

Comp & perks
  • Flexible Work Arrangements: Not Applicable

ATS Keywords

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Hard Skills & Tools
CRM AdministrationCommercial OperationsData & AnalyticsOmnichannel GovernanceTraining Support