Relationship Manager

MSD

Managing external vendor relationships as a Relationship Manager in a healthcare company. Responsible for overseeing vendor performance and collaborating with internal teams.

Posted 6/30/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesSeniorLead💰 $142,400 - $224,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing external vendors and partners within clinical trial environments, focusing on supplier governance and performance metrics analysis. Strong collaboration and negotiation skills are essential for effective stakeholder engagement and issue resolution.

Highest-signal resume keywords

Clinical Trial ExperiencePartner/Supplier ManagementCollaboration SkillsInterpersonal SkillsConflict Resolution Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Metrics AnalysisProcess ImprovementSupplier GovernanceVendor Management

Soft Skills

Communication SkillsNegotiation SkillsDecision-Making Skills

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Clinical ServiceLaboratory ServiceFunctional ServiceResearch & Development Procurement

About the role

Key responsibilities & impact

Responsible for managing external vendor(s)/partner(s) who provide resources and services that are critical to the success of GCTO and GCD objectives and deliverables.
Serves as the primary contact for the assigned external vendor(s) and internal stakeholder organization.
Oversight and management of external vendor(s) within the assigned outsourcing category (e.g. Functional, Laboratory or Clinical Service).
Planning and execution Supplier Governance Meetings.
Interprets internal/external business challenges and recommends process improvements to address challenges.
Collaborates with Research & Development Procurement to identify external vendor(s) candidates who can deliver the required services/resources.
Develops, monitors, and facilitates the collection and analysis of relevant performance metrics.

Requirements

What you’ll need

7+ years of clinical trial experience or relevant industry experience
Strong partner/supplier management experience
Must demonstrate excellent collaboration skills to resolve issues and effectively negotiate.
Must demonstrate excellent interpersonal, communication and conflict resolution skills.
Ability to work independently and make rapid and disciplined decisions.
Minimum requirement: Bachelors or equivalent from an accredited university in Business, Technical, or Life Sciences.

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days