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Senior Specialist, Learning & Development – Integrated Account Management
MSDSenior Specialist, Learning & Development Consultant focusing on capability development within Integrated Account Management at a healthcare company. Designing and implementing learning solutions for organizational impact.
About the role
Key responsibilities & impact- Serve as a strategic learning partner supporting capability development across the IAM organization within the company portfolio.
- Partner closely with business leaders and cross-functional stakeholders to identify capability gaps, assess business needs, and design product, disease, and above-brand learning solutions that enhance skills and drive organizational effectiveness.
- Design, develop, and deliver strategic learning solutions that build capabilities and drive performance across the IAM organization.
- Lead in designing learning journeys and execute learning strategies aligned with IAM business objectives.
- Manage multiple complex learning projects, overseeing curriculum development, and implementing blended learning approaches including instructor-led training, e-learning, virtual learning, workshops, and performance support tools.
- Support development, implementation, and sustainment of OCEP-related learning resources and experiences for Account Executives (AEs).
Requirements
What you’ll need- Minimum of a bachelor’s degree, or currently in pursuit of degree completion, or equivalent relevant work experience in Human Resources, or related discipline.
- Minimum of 5 years of sales, account management, or related sales/account management training experience within the pharmaceutical industry.
- Strong facilitation and presentation skills with the ability to engage audiences
- Exceptional project management and organizational skills
- Ability to manage multiple complex projects simultaneously in a fast-paced environment
- Strong stakeholder management and relationship-building capabilities
- Effective verbal and written communication skills
- Ability to influence and collaborate across teams without direct authority
- Strategic thinker with strong business acumen
- High attention to detail and execution excellence
- Ability to work independently while also contributing effectively within team environments
- Strong understanding and appreciation of customer-facing Account Executive environments
Benefits
Comp & perks- medical, dental, vision healthcare and other insurance benefits (for employee and family)
- retirement benefits, including 401(k)
- paid holidays
- vacation
- compassionate and sick days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
curriculum developmentblended learninge-learninginstructor-led trainingvirtual learningworkshopsperformance support toolslearning solutions designlearning journey designcapability development
Soft Skills
facilitation skillspresentation skillsproject managementorganizational skillsstakeholder managementrelationship-buildingverbal communicationwritten communicationinfluencecollaboration