Customer Team Leader, Cardiovascular Disease

MSD

Customer Team Leader responsible for cardiovascular disease sales management in South Carolina. Overseeing a team of customer representatives to drive sales performance and enhance customer relationships.

Posted 6/12/2026full-timeRemote • South Carolina • 🇺🇸 United StatesSenior💰 $173,200 - $272,600 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

sales managementcoachingtraining program developmentcustomer insights analysisrelationship managementfield sales managementanalytical skillsteam leadershipresource allocationperformance management

Soft Skills

communicationinspirationteam developmentcustomer engagementproblem-solvingadaptabilitycollaborationstrategic thinkinginterpersonal skillsnetworking

Certifications & Qualifications

Bachelor's degreeMBAMS in ScienceMS in BusinessMS in Healthcare

Industry Keywords

PharmaceuticalManaged CareCardiovascular marketBiotechMedical Devicesales performancecustomer representativesthought leaderslarge group practiceshospitals

About the role

Key responsibilities & impact

Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
Willingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays.

Requirements

What you’ll need

Bachelor's degree (BA/BS) degree with minimum 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry
Valid driver’s license
Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline (preferred)
At least 3 years’ experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizations (preferred)
Proven ability to manage, lead, coach, and inspire successful sales teams, preferably within the Cardiovascular market, with previous Field Sales Management experience (preferred)
Strong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impact (preferred)
Experience selling and leading teams in the Pharmaceutical, Biotech, or Medical Device industries (preferred)
Skilled at establishing and maintaining relationships and networks within customer organizations (preferred)

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days