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About the role
Key responsibilities & impact- Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
- Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
- Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
- Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
- Willingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays.
Requirements
What you’ll need- Bachelor's degree (BA/BS) with minimum 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry
- Valid driver’s license
- Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline (preferred)
- At least 3 years’ experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizations (preferred)
Benefits
Comp & perks- medical, dental, vision healthcare and other insurance benefits (for employee and family)
- retirement benefits, including 401(k)
- paid holidays, vacation, and compassionate and sick days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales performancecustomer needs identificationcoachingtraining program managementresource allocationteam developmentcustomer engagement
Soft Skills
leadershipcommunicationteam managementcoachingguidance
Certifications
Bachelor's degreeMBAMS in ScienceMS in BusinessMS in Healthcare