Technical Support Specialist

MSD

Security Operations Specialist working as part of a global team supporting IT security platforms. Ensuring compliance with security standards and managing incidents in a hybrid work setup.

Posted 6/5/2026full-timeNew Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $87,300 - $137,400 per yearWebsite

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Ensure conformance to established system architecture, security, regulations, standards and practices, and participate/drive their creation and upkeep.
Act as IT Security liaison supporting Engineering, Operations teams and interfacing with other underpinning services.
Correlate Security Incidents/Events, Service Requests, Changes and Work Orders where information is available and supported by the functionality of Supplier-managed tools and determine business impact of the Incident(s), or multiple technologies, affected by the disruption.
Ensure all open cases and alerts are effectively managed through containing, resolving, and/or providing all available information to our company teams and Partners to work to resolve Security Incidents based on an company-approved Security Incident prioritization process as defined in the Policies and Procedures Manual.

Requirements

What you’ll need

Minimum of 3 years of experience supporting large scale enterprise endpoint, network security, zero trust platforms and their respective environment and related services.
Hands-on and knowledge of Endpoint and Network Security, Zero Trust principles, methodologies and related technologies.
Familiarity with network security tools and technologies, including firewalls, intrusion detection and prevention systems (IDPS), network segmentation, and secure remote access solutions.
Fluent in English, in both verbal and written communication.

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays, vacation, and compassionate and sick days

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

endpoint securitynetwork securityzero trustintrusion detection systemsintrusion prevention systemsnetwork segmentationsecure remote access

Soft Skills

communicationcollaborationproblem-solving