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MSD

Director, External Quality

MSD

Lead a team ensuring compliance and oversight across external manufacturing. Representing a global healthcare company to drive quality and process improvements in the Pharmaceutical and Medical Device industry.

Posted 6/4/2026full-timeRemote • North Carolina, Pennsylvania • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Leading a team of quality professionals ensuring compliance and quality oversight across external manufacturing of products and devices
  • Subject matter expert in EQA and manufacturing quality systems, technology platforms, regulatory expectations, and external manufacturing management
  • Represent the company in external forums
  • Lead complex cross-functional initiatives to optimize quality and business processes driving continuous improvement
  • Act as a subject matter expert for both EQA and the manufacturing division in specific Quality Systems
  • Collaborate with other functions to continuously improve effectiveness and efficiency in quality management and quality systems

Requirements

What you’ll need
  • Minimum four-year degree in Science, Engineering, or other relevant technical discipline
  • Minimum of 12 years relevant experience in the Pharmaceutical and/or Medical Device industry
  • Thorough knowledge of Quality Systems, Quality Assurance, and Quality Control
  • Good knowledge and experience with MDCPs
  • Strong interpersonal, communication, coaching, motivation, negotiation, and persuasion skills
  • Ability to work across boundaries; demonstrated interpersonal, relationship building, and leadership skills
  • Proficiency in English, both verbally and in writing
  • Previous experience participating in regulatory inspections
  • Familiarity with domestic and foreign regulations and compendia governing plant operations

Benefits

Comp & perks
  • Flexible working where possible
  • Hybrid working model for office-based colleagues

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Quality SystemsQuality AssuranceQuality ControlMDCPsregulatory inspectionscompliance oversightcontinuous improvementmanufacturing quality systemsexternal manufacturing managementcross-functional initiatives
Soft Skills
interpersonal skillscommunication skillscoaching skillsmotivation skillsnegotiation skillspersuasion skillsrelationship buildingleadership skillscollaborationeffectiveness improvement