Customer Team Leader, Cardiovascular Disease

MSD

Customer Team Leader managing a team of Customer Representatives focusing on cardiovascular sales. Lead sales initiatives and team performance for the Rocky Mountains district.

Posted 6/2/2026full-timeRemote • Colorado, New Mexico, Texas, Utah • 🇺🇸 United StatesSenior💰 $173,200 - $272,600 per yearWebsite

About the role

Key responsibilities & impact

Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
Willingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays.

Requirements

What you’ll need

Bachelor's degree (BA/BS) with minimum 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry
Valid driver’s license
Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline is preferred
At least 3 years’ experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizations
Proven ability to manage, lead, coach, and inspire successful sales teams, preferably within the Cardiovascular market, with previous Field Sales Management experience
Strong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impact
Experience selling and leading teams in the Pharmaceutical, Biotech, or Medical Device industries

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays, vacation, and compassionate and sick days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementcoachingtraining program developmentanalytical skillscustomer insightsfield sales management

Soft Skills

leadershipteam managementcommunicationinspirationresource allocation

Certifications

Bachelor's degreeMBAMS in ScienceMS in BusinessMS in Healthcare