Customer Team Leader – District Sales Manager, Cardiovascular Disease

MSD

Customer Team Leader managing sales performance and coaching within Cardiovascular sector in South New Jersey. Leading a customer-focused initiative in a field-based sales management position.

Posted 6/2/2026full-timeRemote • New Jersey • 🇺🇸 United StatesSenior💰 $173,200 - $272,600 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

sales managementcoachingtraining program developmentanalytical skillscustomer insightsrelationship buildingRx PathwaysElectronic Health Records (EHR)benefit designprior authorization

Soft Skills

leadershipteam managementcommunicationmotivationresource allocationcustomer engagementproblem-solvingadaptabilitycollaborationstrategic thinking

Tools & Technologies

sales toolscustomer relationship management (CRM) systemsdata analysis toolsperformance metricstraining softwarecommunication platformsreporting toolsproject management softwareanalytics platformsdigital engagement tools

Certifications & Qualifications

Bachelor's degree (BA/BS)valid driver's license

Industry Keywords

pharmaceutical industryCardiovascular therapeutic areamanaged caresales performancecustomer representativeskey accountshealthcare providerspharmaciescustomer expectationssales culture

About the role

Key responsibilities & impact

Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
Willingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays.

Requirements

What you’ll need

Bachelor's degree (BA/BS) degree with minimum 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry
Valid driver’s license
Proven ability to cultivate a high-performing, motivated sales team culture, preferably with experience in the Cardiovascular therapeutic area.
Strong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impact
Experience building and maintaining strong relationships with key accounts and customers in the Cardiovascular sector
Solid understanding of Rx Pathways, including prescription processes through healthcare providers, Electronic Health Records (EHR), pharmacies, and knowledge of benefit design and prior authorization requirements.

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days