Senior Specialist, Therapeutic Excellence Learning Experience Designer

MSD

Learning Experience Designer creating compliant and scalable product and disease learning experiences across U.S. and Global markets.

Posted 5/21/2026full-timeUpper Gwynedd • Pennsylvania • 🇺🇸 United StatesSenior💰 $106,200 - $167,200 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary Global learning consultant for assigned Brands/Franchise, establishing and sustaining strong relationships with brand, sales, and functional leaders
Consult with stakeholders to identify performance needs, capability gaps, and desired business outcomes aligned to brand and launch strategies
Translate business and performance into an integrated learning strategy that may include training and non-training solutions
Monitor trends, data, and feedback to continuously refine learning strategies and recommend improvements
Report on learning initiative progress, risks, and key decisions in regular business forums, including high-stakes cross-functional leadership meetings
Design scalable, learner-centric, science-based learning journeys by persona and role, aligned to global learning and brand strategy
Create high-level designs, detailed design documents, learning blueprints, and content frameworks across multiple modalities (digital, virtual, ILT, blended)
Partner closely with Learning Developers, SMEs, and vendors to ensure fidelity to design intent and business outcomes
Oversee internal and external vendors responsible for learning design and development, ensuring quality, scalability, speed, and cost-effectiveness
Manage learning programs end-to-end, including timelines, dependencies, prioritization, and stakeholder communication
Anticipate commercial reviewer concerns by proactively preventing claim creep and tone risks, ensuring fair balance framing while maintaining appropriate scientific depth for the defined learner persona
Support training delivery and/or enable subject matter experts and trainers as needed for Global markets
Analyze learning effectiveness data, learner feedback, and business impact metrics

Requirements

What you’ll need

Minimum of 6 years of progressive experience in learning & development or instructional design (reduced with Master’s degree)
Demonstrated experience designing and leading learning solutions for pharmaceutical or healthcare product and disease education
Experience translating business strategy into scalable, learner-centric learning solutions
Experience participating in or leading formal Medical/Legal/Compliance (CRT/PRT) review processes
Proven ability to partner cross-functionally and influence stakeholders at multiple levels
Strong communication skills, verbal and written, for both technical and non-technical learning
Creative thinking, strong problem-solving, continuous improvement capability
Ability to guide / mentor Learning Developers and troubleshoot issues
Management of design and development vendors
Assess capability, evaluate, and measure value and business impact
Stakeholder analysis and management, change management
Business acumen and ability to rapidly learn business and cultural contexts

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays, vacation, and compassionate and sick days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

learning designinstructional designlearning solutionsdata analysistraining deliverylearning effectiveness measurementcontent framework developmentstakeholder communicationproject managementvendor management

Soft Skills

strong communicationcreative thinkingproblem-solvingcontinuous improvementmentoringinfluencing stakeholderscross-functional collaborationchange managementstakeholder analysisbusiness acumen