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Specialist, Technical Product Management
MSDTechnical Product Management Specialist responsible for the lifecycle of core clinical development systems. Collaborating with cross-functional teams to drive operational excellence in a global healthcare context.
Tech Stack
Tools & technologiesAWSCloudETLGoogle Cloud Platform
About the role
Key responsibilities & impact- Collaborate with Product team to own the end-to-end lifecycle for core clinical development systems (~10 systems including IRT/RTSM, EDC, Medical Review, CTMS, eTMF, PV database, statistics & analysis platform, Data Room, project management, eCOA/ePRO).
- Defines product vision, strategy, and roadmap aligned to clinical development objectives, compliance requirements, and user experience; establishes OKRs/KPIs for value realization.
- Leads demand intake and prioritization with business stakeholders; makes product decisions and trade-offs to maximize patient safety, data integrity, delivery predictability, and total cost of ownership.
- Understands end-to-end clinical R&D processes and anticipates evolving needs (e.g., decentralized trials, real-time data review, automation, and analytics enablement).
- Defines and monitors product metrics (adoption, incident/defect trends, system performance/availability, cycle time).
- Drive continuous discovery with Clinical Ops to uncover pain points and translate them into requirements, user stories, and solution options.
- Maintains a prioritized backlog and release plan; owns cross-system dependency management and end-to-end integration delivery.
- Drives user adoption and change management: training enablement, communications, SOP/process updates.
- Leads release, validation/compliance, and support planning to ensure stable operations and inspection readiness.
- Acts as the primary interface between business stakeholders, IT delivery/operations, and external vendors; facilitates clear communication, issue resolution, and timely decisions.
- Manages product financials and vendor contracts; continuously optimizes operating model and total cost of ownership.
- Ensures fit-for-purpose governance and documentation in partnership with QA/Compliance and IT.
Requirements
What you’ll need- Fluent English as working language (written and spoken); able to communicate effectively with global teams and vendors.
- Strong presentation and stakeholder communication skills; able to synthesize complex topics and drive decisions with cross-functional audiences.
- Pharma R&D statistics and analysis literacy—clinical trial data concepts, data review/analysis readiness, and ability to translate analysis needs into system/product requirements.
- Clinical development domain knowledge across the study lifecycle (protocol to database lock to safety reporting) and understanding of how clinical systems support delivery.
- Basic awareness of compliance in clinical development, including GCP principles and computerized system validation (CSV) / GxP requirements.
- Requirements, process & change management experience in a regulated environment.
- Vendor & delivery management (SaaS providers, SLAs, issue management, contract/financial management).
- System & data integration fundamentals (APIs/interfaces, ETL, reconciliation, data standards, cross-system workflows, downstream analytics).
- Cloud fundamentals (SaaS/PaaS/IaaS, IAM, security, monitoring) in AWS/AliCloud environments.
Benefits
Comp & perks- Health insurance
- 401(k) retirement plans
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical development systemsIRT/RTSMEDCMedical ReviewCTMSeTMFPV databasestatisticsdata analysissystem integration
Soft Skills
communicationpresentationstakeholder managementdecision makingchange managementcollaborationproblem solvingtraining enablementsynthesis of complex topicscross-functional leadership
Certifications
GCP principlescomputerized system validation (CSV)GxP compliance