Specialist, Shared Services Accounting

MSD

Senior Accounts Receivable Analyst managing end-to-end receivables activities for assigned countries. Driving timely collections and partnering with stakeholders for process improvements.

Posted 5/15/2026full-timeSan Jose • 🇨🇷 Costa RicaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage daily AR operations: invoice validation, posting, cash application, account reconciliations, and aging management for assigned portfolio
Lead collections activities: prioritize overdue accounts, conduct collection calls, negotiate payment arrangements, and escalate high-risk situations
Investigate and resolve billing disputes, deductions, and misapplied payments; collaborate with Billing, Commercial, and Customer Service to close issues quickly
Prepare and present AR metrics and trends (DSO, aging, dispute aging) and provide analysis to stakeholders
Support month-end and quarter-end close tasks including AR reconciliations, journal entries, and variance analysis
Maintain customer master data, payment terms, and invoicing preferences to ensure data integrity across systems
Drive process improvement and automation initiatives to increase efficiency and reduce errors (e.g., lockbox, e-invoicing, AR workflow tools)
Act as escalation point and mentor for junior AR staff; support audits and ensure compliance with internal controls

Requirements

What you’ll need

Bachelor’s degree in Finance, Accounting, Business, or equivalent experience
5+ years of accounts receivable, collections, or credit experience; experience in a multinational or pharmaceutical environment preferred
Strong working knowledge of ERP systems (e.g., SAP/S4HANA) and proven Excel skills (pivot tables, lookups, basic macros)
Demonstrated experience with cash application, dispute resolution, aged receivables management, and reconciliations
Excellent communication and stakeholder-management skills; able to work cross-functionally and influence outcomes
Detail-oriented, analytical, and able to manage multiple priorities in a fast-paced environment
Spanish, and Portuguese (high proficiency) verbal and writing

Benefits

Comp & perks

Flexible Work Arrangements
Professional Development Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivablecollectionscash applicationbilling dispute resolutionaccount reconciliationsaging managementvariance analysisdata integrityprocess improvementautomation initiatives

Soft Skills

communicationstakeholder managementcross-functional collaborationdetail-orientedanalyticalmulti-priority managementmentoringinfluencing outcomes

Certifications

Bachelor’s degree in FinanceBachelor’s degree in AccountingBachelor’s degree in Business