Regional Technical Consultant

MSD

Regional Technical Consultant supporting dairy farmers by providing technical assistance and customer support with dairy technology solutions. Collaborate with experienced colleagues and gain hands-on experience in a supportive environment.

Posted 5/7/2026full-timeWarsaw • 🇵🇱 PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

In this role, you will have the opportunity to learn and contribute across a variety of areas that will help you grow professionally: Technical Product Support – Learn our dairy technology solutions in depth, including product features, data interpretation, and practical applications on farm.
On-Farm Technical Assistance – Join senior colleagues on farm visits and support customers in using technology effectively in their daily operations.
Customer Technical Support – Respond to customer questions related to product use and functionality, using CRM tools and established support processes.
Product Launches and Pilots – Support new product launches and pilot projects through installations, training, and structured feedback collection.
Collaboration with Commercial Teams – Work with sales and customer success teams by providing technical input for customer discussions and solution support.
Learning and Development – Take part in internal training programs, certifications, and knowledge-sharing activities to continuously develop your skills.
Documentation and Feedback – Accurately record customer interactions and collect feedback to help improve our products and services.

Requirements

What you’ll need

We welcome applications from candidates with a university degree in: Animal Science, Zootechnics, Agriculture, Information Technology, Or a related field
An advanced degree or specialization is welcome but not required.
Experience and skills: We encourage applications from candidates with up to 3 years of experience in a technical, agricultural, or customer-facing role, as well as from recent graduates ready to begin their careers.
Basic understanding of dairy production systems, including reproduction, cow health, nutrition, and milk quality
Strong motivation to learn and develop technical expertise
Good communication and interpersonal skills
Ability to work well in a team and follow structured processes
Interest in digital solutions and monitoring technologies
Strong organizational skills and attention to detail
Willingness to travel, up to approximately 60% of working time
Fluent Polish, written and spoken – required
Good command of English, written and spoken – required
Basic familiarity with CRM or similar tools is an advantage.

Benefits

Comp & perks

A fantastic opportunity for graduates and junior candidates to start and grow their careers
Hands-on experience in a role that combines technology, agriculture, and customer support
Support from experienced team members and structured onboarding
Ongoing learning and development opportunities
The chance to work on meaningful solutions that support dairy farmers every day

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

dairy technology solutionsdata interpretationproduct functionalitytechnical supportproduct launchesinstallationtrainingcustomer feedback collectiondairy production systemsnutrition

Soft Skills

communicationinterpersonal skillsteamworkorganizational skillsattention to detailmotivation to learncustomer-facing skillsstructured processes