Specialist, Shared Services Finance – Mandarin Speaker

MSD

Meeting Services Support Specialist at a global health care leader, executing end-to-end meeting and congress services. Collaborating with stakeholders and ensuring financial compliance for events.

Posted 5/7/2026full-timePetaling Jaya • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support end to end operational execution for global meeting and congress services within agreed SLA: o Perform completeness information review & raise vendor creation/maintenance, event creation/closure, PO creation in system/tools accurately.
Preparation of contract/agreements for Healthcare Professionals, Healthcare Organizations & Speakers prior to the event based on agreed templates.
Support global meeting and congress financial process from reconciliation review to payments according to compliance & policies.
Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.
Support year-end activities related to congresses by ensuring that accruals (and accrual reversals) are processed according to our company’s financial timelines, when required.
Work closely with stakeholders: Business Unit, Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, Finance partners and other stakeholders in support of the global meeting and congress financial process.
Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.
Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress and meeting related SOPs and relevant policies.
Champion new procedures and re-engineer processes to support and drive continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.
Handle inquiries as needed & resolve operational issues on timely and satisfactory manner.
Demonstrate professionalism, meticulousness, and attention to detail in dealing with colleagues, internal clients and suppliers.
Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.

Requirements

What you’ll need

Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.
Minimum of 3 years of work experience in basic accounting or P2P/O2C/R2R
Intermediate MS Excel skills (Excel, Power Apps, Power BI, PowerPoint, SharePoint)
Able to speak, read & write in Mandarin and/or English
Other language e.g., Bahasa Malaysia, Bahasa Indonesia etc. will be added advantages.
Added advantage with skills: Lean Six Sigma, Marco, Power BI, Automation UI path.
Strongly detail oriented & Process improvement orientation
Good understanding and practical knowledge of processes in Finance, internal controls, compliance as well as financial business processes.
Ability to work independently and collaboratively within a geographically disbursed team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
Strong communication, interpersonal, and organization skills required.
Positive and proactive attitude, can-do mindset with problem solving and analytical skills.

Benefits

Comp & perks

Flexible Work Arrangements: Hybrid
Professional Development Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

basic accountingP2PO2CR2RMS ExcelPower AppsPower BIPowerPointSharePointLean Six Sigma

Soft Skills

detail orientedprocess improvement orientationstrong communicationinterpersonal skillsorganizational skillsproblem solvinganalytical skillsability to work independentlycollaborativepositive attitude