Associate Director, Community Engagement

MSD

Associate Director facilitating community engagement for a global finance organization. Leading programs that connect finance professionals in digital transformation topics and initiatives.

Posted 5/6/2026full-timeRahway • New Jersey, Pennsylvania • 🇺🇸 United StatesSeniorLead💰 $129,000 - $203,100 per yearWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Design and lead the FDO's community engagement strategy, creating forums, networks, and touchpoints that connect finance professionals around digital transformation topics
Own and evolve the FDO's Lunch & Learn program: from speaker sourcing and content curation to facilitation and post-session follow-up, ensuring each session delivers tangible value
Establish and nurture a Finance Digital Community of Practice, providing a home for digital champions, early adopters, and interested practitioners across the global finance organization
Create and manage digital engagement channels (e.g., Teams communities, SharePoint hubs, newsletters) that keep the finance population informed, inspired, and connected to FDO initiatives
Develop and run onboarding experiences for new finance employees that build digital fluency from day one
Design structured learning pathways and role-based enablement programs covering tools such as Microsoft Copilot, Python in Excel, Power BI, and other emerging finance technologies
Develop professional-quality training materials including slide decks, how-to guides, demo videos, and quick reference resources that meet finance professionals where they are
Collaborate with IT, HR, and Center of Excellence partners to align community learning programs with enterprise strategy and technology roadmaps
Research and curate external content, vendor training resources, and best practices in finance digital literacy to keep the community curriculum fresh and forward-looking
Build and maintain a digital content library accessible to all finance employees, organized by role, tool, and skill level
Define and track key metrics related to community participation, training completion, tool adoption, and digital fluency maturity across the finance organization
Build and maintain Power BI dashboards that give FDO and finance leadership real-time visibility into engagement program health and impact
Conduct periodic sentiment surveys and capability assessments to identify gaps, prioritize content investments, and demonstrate community value
Synthesize engagement data into compelling narratives and present findings to FDO leadership on a regular cadence
Serve as the FDO's primary voice and storyteller: crafting communications, campaigns, and messaging that build excitement and buy-in for digital transformation across the finance organization
Design and execute change management programs for new tool rollouts, including readiness assessments, adoption playbooks, and targeted outreach to high-impact user groups
Partner with finance leaders, IT, and HR to ensure engagement programs are grounded in business need and championed at the local level
Identify, develop, and support a network of digital champions embedded within finance teams who help sustain community momentum between formal programs
Plan and execute FDO-sponsored events including innovation showcases, digital transformation town halls, and hands-on tool workshops
Manage relationships with technology vendors (e.g., Microsoft, Databricks, SAP) to bring curated external perspectives, demos, and speakers to the finance community
Develop and manage a forward-looking calendar of engagement touchpoints that maintains community energy and aligns with FDO initiative milestones throughout the year

Requirements

What you’ll need

Bachelor's degree in Finance, Accounting, Business Administration, Communications, or related field; MBA or advanced degree preferred
7+ years of experience in finance, digital transformation, community/program management, organizational change, or a related field
Strong working knowledge of finance processes (FP&A, close, reporting) and the tools and platforms that support them
Demonstrated experience designing and delivering engagement, learning, or community programs in a large corporate environment
Exceptional communication, facilitation, and presentation skills; able to engage and energize audiences from analyst to C-suite
Proficiency with Microsoft 365 tools (Teams, SharePoint, Copilot, PowerPoint, Excel); experience with Power BI strongly preferred

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital transformationcommunity managementprogram managementchange managementfinance processesFP&Areportingengagement program designlearning program deliverydata analysis

Soft Skills

communicationfacilitationpresentationcollaborationstorytellingleadershiporganizational skillsrelationship managementstrategic thinkingcreativity

Certifications

Bachelor's degreeMBAadvanced degree