Associate Director – Operations Orchestration

MSD

Associate Director for Operations Orchestration supporting digital transformation across global manufacturing. Leading technical execution and collaboration with manufacturing, automation, and IT stakeholders.

Posted 5/1/2026full-timeNorth Carolina, Pennsylvania, Virginia • 🇺🇸 United StatesSeniorLead💰 $142,400 - $224,100 per yearWebsite

Tech Stack

Tools & technologies

IoTSDLC

About the role

Key responsibilities & impact

Partner closely with the Operations Orchestration Product Manager to execute the product vision and roadmap, providing technical input, delivery leadership, and operational oversight.
Lead complex deployments and upgrades of the data historian and visualization stack, including AVEVA PI Data Archive, PI-AF, PI Notifications, PI Vision, PI Interfaces, and related components.
Provide senior level, hands on troubleshooting and resolution support for incidents impacting industrial data platforms, working directly with manufacturing, automation, and IT partners to diagnose complex issues, restore service, and prevent recurrence in coordination with global support teams.
Work closely with operations and support services to understand shop-floor data needs and translate them into practical, scalable technology solutions that improve day-to-day manufacturing efficiency and effectiveness.
Collaborate with process engineers and key users to define and maintain company-wide manufacturing assets, process-data requirements, and standard templates.
Provide day-to-day technical oversight and leadership for application support teams, actively supporting incident investigation, root cause analysis, and resolution, and identifying opportunities to optimize system management and supportability.
Coordinate execution across a distributed, global team model, working closely with delivery and support teams across regions to ensure alignment, timely decision-making, and effective escalation handling.
Partner with automation and application leads to define and maintain robust data and system integration standards.
Drive continuous improvement of the Data Enablement product’s processes, governance, and best practices.
Contribute to SDLC and computer validation practices where applicable.

Requirements

What you’ll need

8-12+ years of experience in manufacturing; pharmaceutical manufacturing experience strongly preferred.
A minimum of 5 years in automation or Information Technology.
Experience leading delivery and operation of enterprise industrial data platforms within complex, multi-site environments.
Deep, hands-on experience with AVEVA PI Systems, including architecture, PI-DA, AF, Analysis, Notifications, PI Vision, DAS, PI Interfaces, and integrations with larger data platforms.
Ability to design and explain different PI architectures (on-prem, virtualized, hybrid) and integration patterns.
Extensive exposure to manufacturing control systems (DeltaV, PLC/SCADA, etc.) and common manufacturing analytics use cases.
Good working knowledge of IT infrastructure considerations that affect data systems (networking, virtualization, storage).
Experience with SDLC methodology and computer validation concepts.
Familiarity with modern manufacturing data ecosystems and relevant Industry 4.0 concepts (e.g., IoT platforms, data brokers, OPC UA technologies, edge solutions) as they relate to industrial data integration.
Self-driven with strong leadership, communication, and stakeholder-management skills, with the ability to influence across functions and geographies.
Bachelor’s degree in engineering, Computer Science, or a related discipline preferred.

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AVEVA PI Data ArchivePI-AFPI NotificationsPI VisionPI InterfacesSDLCcomputer validationautomationmanufacturing control systemsdata integration

Soft Skills

leadershipcommunicationstakeholder managementtroubleshootingincident investigationroot cause analysiscollaborationdecision-makingproblem-solvingcontinuous improvement